I had a new gas meter changed about 2 years ago and had informed Eon that the serial numbers don’t match up etc etc, pics sent of meter, barcode stickers etc and told it would be sorted.
It’s still coming up with the old meter serial number online and I cannot for the life of me give a current reading as it refuses to accept it as a much lower figure on this current meter compared to what has been estimated for ages as a much much higher figure.
Does anyone know who or how to get this actually rectified? I’m up for renewal and I might jump ship and start fresh with a new provider so all my numbers and usage tally up as so frustrating trying to rectify all this time and nothing has been done.
TIA
It’s still coming up with the old meter serial number online and I cannot for the life of me give a current reading as it refuses to accept it as a much lower figure on this current meter compared to what has been estimated for ages as a much much higher figure.
Does anyone know who or how to get this actually rectified? I’m up for renewal and I might jump ship and start fresh with a new provider so all my numbers and usage tally up as so frustrating trying to rectify all this time and nothing has been done.
TIA
