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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@WizzyWigg Thanks, very much, Wizzy. I mistakenly thought it was today (Sunday)! see more
- 2 Minutes Ago
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Evening @Vanner To the best of my knowledge an IHD (In-Home Display) week typically starts on Monday as most energy usage tracking systems display... see more
- 6 Minutes Ago
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Hello @Plumberdave 😀 I know this was posted a while ago, I'm just checking in to see if everything was resolved in the end? It would be great if you... see more
- 18 Minutes Ago
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Does the Smart Meter week start on a Sunday or Monday? see more
- 28 Minutes Ago
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Hello @PeterS, I appreciate it's been some time since this was posted - I'm just checking in to see if everything was resolved for you? 😀 see more
- 51 Minutes Ago
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@meldrewreborn Your claim would be against your home contents insurance. When my house was rewired three years ago and the old 16th Edition... see more
- 3 Hours Ago
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Happy Sunday Community I hope everyone is having a good day so far? A huge welcome to our new members @HelpWanted @gillyricardo @jackycampbell... see more
- 3 Hours Ago
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I've got two (apparently the SMETS2 meter will support 14 or something) thus first one came with the meter. This second one came as part of the... see more
- 4 Hours Ago
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@TomC_EONNext Great to have you with us Tom, I'm looking forward to working with you and getting those people in need the right support 🤝 see more
- 5 Hours Ago
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Many years ago we had a power surge - it was widespread, and many households were affected. I had a number of items that were damaged and i can... see more
- 5 Hours Ago
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@Lshaw22 A little more information with this link: https://www.comparethemarket.com/energy/content/how-to-get-power-cut-compensation/ see more
- 6 Hours Ago
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@Lshaw22 This is something you'll need to contact your home insurance about. This link might be of interest.... see more
- 6 Hours Ago
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@PhilipLactophobe We used to back date to the install date however it's changed recently. Could you share a photo of your IHD? It would help... see more
- 7 Hours Ago
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Your router is not repeat not part of the smart metering system and thus can be ignored see more
- 9 Hours Ago
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Clarity is always required in these matters and a clear description of what is happening by referring to the actual meter(s) and separately to the in... see more
- 9 Hours Ago
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@jack6899 Is it the IHD (In Home Display) that is bleeping or is it coming from the actual meters? It's not by chance the gas meter itself that is... see more
- 9 Hours Ago
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@jack6899 not sure what IHD you have, but on mine there's a (ie.reset) option under the menu, so maybe try that to do a soft reset - may help 🤞 ... see more
- 9 Hours Ago
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We appear to have had a power surge as both my neighbours and I have had damage to electronics Does anyone know if Eon will provide assistance/... see more
- 10 Hours Ago
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last night my smart meter started to beep every few mins , on looking at it its also got 2 flashing red lights , ive looked online and changed... see more
- 11 Hours Ago
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