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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Good Afternoon Community I hope everyone is having a good day? Welcome to our newest members @Praxine @MSJWhitfield @UnhappyCustomer @Neil54... see more
- 50 Minutes Ago
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Thanks for the information, I'm still awaiting a response from eon. see more
- 1 Hour Ago
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Hi, I've received no response at all since confirming account details via PM 4 weeks ago. Is this something you can help with or do I... see more
- 1 Hour Ago
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I agree that there's no point raising a complaint - although it shouldn't have happened, they didn't argue and refunded it, which is what I wanted see more
- 1 Hour Ago
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@meldrewreborn Correct. The main requirement of the metering regulations is that any metering device should be capable of accurately recording... see more
- 1 Hour Ago
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That's about as good as its going to get I'm afraid. Financially you are back to the position prior to them raising the bill, just a bit... see more
- 2 Hours Ago
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To update, I've received a reply this morning confirming that they will credit the 38p back to my account, but no apology or explanation of why it... see more
- 3 Hours Ago
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@PhilipLactophobe Hi So you can add batteries however we do need you to send us a schematic diagram and complete what we call our 'battery... see more
- 3 Hours Ago
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@Praxine @retrotecchie will doubtless confirm this isn't a matter of choice for the supplier - your meter needs to be replaced for a whole... see more
- 4 Hours Ago
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@retrotecchie Thank you so much, I have already sent the same information to Eon, still awaiting a response, I don't actually submit my meter reads... see more
- 6 Hours Ago
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@Praxine Your numbers match the dials, so I agree with your readings. I suspect what is happening is that the gears that drive the dials are... see more
- 15 Hours Ago
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@retrotecchie Thank you for all of your help. It is very much appreciated. I'll pass your guidance on to my electrician to ensure the setup they... see more
- 19 Hours Ago
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Hi, I have already sent a mail to eon regarding this matter, but would like maybe some opinions, I have an old dial meter (which I hate) so I will... see more
- 20 Hours Ago
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Hey @louisestokes, I appreciate this was posted some time ago - I'm just checking in to see if you managed to get this sorted? 😀 see more
- 20 Hours Ago
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@Kodak I've had a look at your photos and here's my thinking. The two existing meters need replacing with a single E7 smart meter. Simples. ... see more
- 22 Hours Ago
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@Caldeira Hey Appreciate this post was a while ago, I just thought Id check in I would love to know if this is sorted 😀 Thanks see more
- 22 Hours Ago
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Thank you both for your quick and helpful responses. When I am next there on Tuesday i will check the Smart Meter type. The In home display is... see more
- 1 Day Ago
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@Neil54 can you supply the model of the meter(s) and the communication hub sitting atop the electric meter, which might enable a definitive... see more
- 1 Day Ago
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@Neil54 I'm pretty sure there aren't any meters with speech synthesis. But maybe there is a meter designed for accessibility which does, but I'd... see more
- 1 Day Ago
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Hello Odd question here and ive searched the Internet for a answer. My elderly mother has a relatively new smart meter, which is working well I... see more
- 1 Day Ago
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Morning Community How are we all? It's time again, join me in welcoming our amazing new members @Marie1601 @Kerry74 @ColeDurgin @JohnWilkinson... see more
- 1 Day Ago
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@PhilipLactophobe Just milk by itself? I don't really drink much milk, any actually 🤣 see more
- 1 Day Ago
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Morning @HelenaP_EONNext Supposedly had this tool in version 1.12.4368 14/01/2025. Unfortunately is still not obviously visible. 😞 I'm on a fixed DD.... see more
- 1 Day Ago
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@WizzyWigg Great to hear!! Thank you for letting me know 😀 see more
- 1 Day Ago
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