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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Mailman I’ll hold my fire for now. They would only say they don’t control the EAC figure, ignoring the fact that they automatically use it, even... see more
- 25 Minutes Ago
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I realise this is an old thread, but I wanted to give an update in case someone comes across this. We no longer use Facebook or Twitter, however... see more
- 45 Minutes Ago
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I guess it's different for everyone, but I've had the completely opposite experience. I don't know if you saw my recent post here... see more
- 1 Hour Ago
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@retrotecchie your explanation is doubtless correct but that doesn’t make it right, as you acknowledge. Just because that’s the way they have... see more
- 1 Hour Ago
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I'm still investigating the Bright Glowmkt thing. I'm just trying to tie up the meter readings with billings! The issue you've raised there is that... see more
- 1 Hour Ago
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As I said earlier - although you've got an Eco7 meter (for switching between your physical day and night circuits) - if they're using your smart... see more
- 1 Hour Ago
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As do we all - you have my sympathies 😔 Another phone call to CS on the way? At least you have a shrewd idea what you are likely to use over... see more
- 1 Hour Ago
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I've managed to get the configuration sorted by changing to a more expensive tariff. The issue now is billing. Theyve issued a bill for so many kWh... see more
- 1 Hour Ago
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Good Morning 😁 A big warm welcome to our newest members @Beemer5 @Amanda04 @JabulileMthethwa & @Bazza123 👋 It's great to have you! We have lots... see more
- 2 Hours Ago
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Hi @EV7 ... I hope you get this sorted soon ... I found that Energy Specialists only have rudimentary knowledge of Economy 7 and also found that they... see more
- 3 Hours Ago
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@meldrewreborn That is absolutely absurd, there's no logic to it whatsoever. If anything, if one were to believe all the hype/advertising on... see more
- 5 Hours Ago
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@meldrewreborn You'll find that any meter swap for any reason does a 'factory reset' on the energy industry's EAC calculations. The fact that... see more
- 10 Hours Ago
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@Tommysgirl As I understand it the EAC figures come from industry supplied data which is used at multiple levels, many totally disconnected from... see more
- 17 Hours Ago
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Interesting to know whether DCC have even been approached by Eon Next over this matter. But as DCC don't respond to domestic customers directly... see more
- 17 Hours Ago
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@meldrewreborn I noticed the huge increase in your EAC immediately. With paying my monthly bill by monthly variable DD, I take no notice of my... see more
- 17 Hours Ago
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@marktom You need some facts and figure first but I would raise a formal complaint. You need to know which registers are updating when - as you... see more
- 18 Hours Ago
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So, latest instalment on my smart meter journey. On my holiday I was able to monitor my energy consumption while away - very reassuring to know... see more
- 18 Hours Ago
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@marktom They are likely just applying the tariff to the first MPRN that comes up when they look at the account and completely ignoring... see more
- 18 Hours Ago
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Evening @lambpie I hope you're doing well? I am extremely sorry to hear we haven't been able to resolve your issue with your smart meters and you... see more
- 18 Hours Ago
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@retrotecchie Many thanks for spending time looking at the figures. I've been telling Eon for the last 3 years I'm being overcharged but... see more
- 19 Hours Ago
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@marktom So, it appears that one meter has the same tariff price applying to both day and night consumption, with a standing charge applied and... see more
- 19 Hours Ago
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Hi, Unfortunately the saga continues. Multiple emails/whatsapps/phonecalls with the complaints team and haven't really got anywhere. They have now... see more
- 20 Hours Ago
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@Amanda04 Probably a good idea. You need to make sure that any outstanding bills prior to the end of the previous tenancy are correctly... see more
- 20 Hours Ago
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Thank you for your response. I understand that. But do I need to contact them in the mean time. see more
- 20 Hours Ago
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@marktom Always a pleasure to try and help out 👍 Incidentally, a quick shufti at your figures tells me both meters are dual rate but it looks... see more
- 21 Hours Ago
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