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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@geoffers Somethings not quite right with whatever is going on with the switch, the information is confusing from Eon, if it was a case of the DCC... see more
- 1 Hour Ago
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Yes - the IHD is just a repeater for the info held on the meter, so it certainly does look like your meter isn't yet registered to EOn (though how... see more
- 1 Hour Ago
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@geoffers Eon have told me the issue is with them not being able to communicate with the meter as it's fallen off the network, which is surprising... see more
- 1 Hour Ago
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@geoffers The DCC make rather a lot of claims, most of which don't stand up under scrutiny 🤣🤣🤣 see more
- 1 Hour Ago
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@geoffers Haven't looked on the meter but the IHD still states Octopus as supplier for electricity, looking on the citizens advise bureau website... see more
- 1 Hour Ago
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I'm on the same tariff for gas and electricity. I couldn't work out why my bill vs app vs IHD usage rates look like a number salad so I built a... see more
- 1 Hour Ago
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Just out of interest, has your meter now got the supplier details shown as EOn? - if so the meter presumably must now be registered with them 🤔, so... see more
- 1 Hour Ago
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However, the DCC themselves claim that the transfer has been reduced from 3 weeks to within 5 days, and that future improvements will see this... see more
- 2 Hours Ago
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@Randz Being able to see your half hourly data via Bright or any of the other third party data providers wouldn't have changed. What has changed... see more
- 2 Hours Ago
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@fireplex Lucky you, I switched over 06/12 and still not moved over to Next Drive, apparently it's with the DCC now to sort the issue out which is... see more
- 2 Hours Ago
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Morning Community Members! A new week which means new members! 😊 Welcome to our Eon Next Community @Tribillowl @K666DAN @emoXpunk it's great to... see more
- 9 Hours Ago
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Not since HMRC went digital. The only other reason is where you need to provide a paper copy of a recent utility bill for identification or proof of... see more
- 9 Hours Ago
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The RTS simply controls the switching of the meter registers as @KayH has switched from a dual rate to a single rate tariff, then this is an entirely... see more
- 10 Hours Ago
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Hey @KayH Thank you so much for your picture. I can see the wires from the RTS meter go into the meter which will switch between the rates... see more
- 10 Hours Ago
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@Tribillowl Absolutely. Existing customers who already have a fully enrolled smart meter already set to half-hourly readings will have the same... see more
- 21 Hours Ago
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Hello @Anne14 , welcome to the community 😁 Some great advice by @retrotecchie - it's handy to be able to have them all stored in one place, you could... see more
- 22 Hours Ago
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@geoffers Thank you, i guess I'll have to wait and see what E.on say tomorrow if I can get through. see more
- 22 Hours Ago
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Thank you for coming back with the update @Broomfield 😁 - it's great to hear the team got back with further clarification see more
- 1 Day Ago
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@K666DAN - this is something I found on the MSE forum, posted by an EOn representative: Helena ... see more
- 1 Day Ago
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@K666DAN - unfortunately there seems to be regular reports of power cuts causing IHDs to disconnect, and unfortunately you'll probably find that... see more
- 1 Day Ago
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Despite reading cases of delays on transferring to the Next Drive Fixed V5, I today, 29/12/24, pressed the change button and received an email within... see more
- 1 Day Ago
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I'm hoping someone can help.... I have my electric with E.on and my Gas with Ovo. We recently had a powercut and now the smart meter for my gas... see more
- 1 Day Ago
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Hey @fireplex That's great to hear! Please let us know if there is anything else you need 😊 see more
- 1 Day Ago
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Hey @Helenzoe Welcome to our Eon Next Community, I am Indy one of the community coordinators. As @WizzyWigg advised please check out the above... see more
- 1 Day Ago
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