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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@kino Hi have a look at this thread it might be relevant to your problem.... see more
- 1 Hour Ago
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tried registering for the account but no emails have been sent at eonnext.com, checked my spam folder and have repeatedly attempted to resend emails... see more
- 2 Hours Ago
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@HelenaP_EONNext could you drop @millzee a DM please to get their account details as the issue is causing immense frustration? see more
- 2 Hours Ago
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@millzee looking back at your previous posts it seem you have a long history of problems with your pre payment smart gas meter. Has it ever been... see more
- 2 Hours Ago
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4 times now "PLEASE WAIT OPENING VALVE!" NOISE THEN NOTHING AGAIN AND AGAIN ITS GETTING A JOKE NOW see more
- 2 Hours Ago
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Can i get someone out to rip out my gas meter please? It doesnt work and is stressing me out more and more each day. I am going to rip the thing... see more
- 2 Hours Ago
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@ANN8619 we’ve discussed all this in the thread above. Bottom line modern storage radiators are much better than the older types, primarily... see more
- 3 Hours Ago
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@ANN8619 Not with storage heaters! They might help, but not by very much. see more
- 3 Hours Ago
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@silverfox55 You simply need to tell customer services you wish to change to a non E7 tariff. You will still have to submit both your day and... see more
- 3 Hours Ago
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My mum used storage heaters for years, and we found that while they did the job, managing the temperature could be a real hassle. Once the outside... see more
- 3 Hours Ago
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So if I understand. buy a new meter which I don't want to do, or, persuade customer service to change my settings ?? As I have already asked for... see more
- 4 Hours Ago
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These small changes mentioned in the video don’t seem to make a huge difference in the grand scheme of things 🤔. If you really want to save, it’s... see more
- 4 Hours Ago
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Great news! The price cap’s rising again 😅. I mean, why not? It’s not like anyone's budget is tight already, right? 🙃 see more
- 4 Hours Ago
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@stravix You'll need to complain! Alt-HAN is a busted flush and won't be rolled out en masse any time soon. The last figures I saw from the... see more
- 4 Hours Ago
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@silverfox55 My house was on E7 before I moved in. We ripped out the obsolete E7 hot water tank and the one storage heater, had the meter swapped... see more
- 4 Hours Ago
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@silverfox55 the engineer removing the fuse made your property a fraction safer. It didn’t change your tariff. You need to TELL customer services... see more
- 4 Hours Ago
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After the removal of a storage radiator on E7, nothing else in the premises was wired into an E7 circuit. When we had a smart meter the engineer... see more
- 6 Hours Ago
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Good Afternoon Community I hope everyone is having a good day? Welcome to our newest members @Praxine @MSJWhitfield @UnhappyCustomer @Neil54... see more
- 7 Hours Ago
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Thanks for the information, I'm still awaiting a response from eon. see more
- 8 Hours Ago
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Hi, I've received no response at all since confirming account details via PM 4 weeks ago. Is this something you can help with or do I... see more
- 8 Hours Ago
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I agree that there's no point raising a complaint - although it shouldn't have happened, they didn't argue and refunded it, which is what I wanted see more
- 8 Hours Ago
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@meldrewreborn Correct. The main requirement of the metering regulations is that any metering device should be capable of accurately recording... see more
- 8 Hours Ago
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That's about as good as its going to get I'm afraid. Financially you are back to the position prior to them raising the bill, just a bit... see more
- 8 Hours Ago
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To update, I've received a reply this morning confirming that they will credit the 38p back to my account, but no apology or explanation of why it... see more
- 9 Hours Ago
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@PhilipLactophobe Hi So you can add batteries however we do need you to send us a schematic diagram and complete what we call our 'battery... see more
- 9 Hours Ago
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@Praxine @retrotecchie will doubtless confirm this isn't a matter of choice for the supplier - your meter needs to be replaced for a whole... see more
- 11 Hours Ago
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@retrotecchie Thank you so much, I have already sent the same information to Eon, still awaiting a response, I don't actually submit my meter reads... see more
- 12 Hours Ago
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