Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Yes I've had smart meters installed.
    @Tommysgirl As I understand it the EAC figures come from industry supplied data which is used at multiple levels, many totally disconnected from... see more
  • T3 external aerial install by DCC
    Interesting to know whether DCC have even been approached by Eon Next over this matter. But as DCC don't respond to domestic customers directly... see more
  • Yes I've had smart meters installed.
    @meldrewreborn I noticed the huge increase in your EAC immediately. With paying my monthly bill by monthly variable DD, I take no notice of my... see more
  • Meter Simplification?
    @marktom You need some facts and figure first but I would raise a formal complaint. You need to know which registers are updating when - as you... see more
  • Yes I've had smart meters installed.
    So, latest instalment on my smart meter journey. On my holiday I was able to monitor my energy consumption while away - very reassuring to know... see more
  • Meter Simplification?
    @marktom ​​​​​​​They are likely just applying the tariff to the first MPRN that comes up when they look at the account and completely ignoring... see more
  • T3 external aerial install by DCC
    Evening @lambpie I hope you're doing well? I am extremely sorry to hear we haven't been able to resolve your issue with your smart meters and you... see more
  • Meter Simplification?
    @retrotecchie Many thanks for spending time looking at the figures. I've been telling Eon for the last 3 years I'm being overcharged but... see more
  • Meter Simplification?
    @marktom So, it appears that one meter has the same tariff price applying to both day and night consumption, with a standing charge applied and... see more
  • T3 external aerial install by DCC
    Hi, Unfortunately the saga continues. Multiple emails/whatsapps/phonecalls with the complaints team and haven't really got anywhere. They have now... see more
  • Empty property
    @Amanda04 Probably a good idea. You need to make sure that any outstanding bills prior to the end of the previous tenancy are correctly... see more
  • Empty property
    Thank you for your response. I understand that. But do I need to contact them in the mean time. see more
  • Meter Simplification?
    @marktom Always a pleasure to try and help out 👍 Incidentally, a quick shufti at your figures tells me both meters are dual rate but it looks... see more
  • Empty property
    @Amanda04 All the time the property is untenanted then responsibility for the bills lies with the owner or their agent. Even if no energy is... see more
  • Empty property
    I’m the managing agent for a property that I’ve just started to manage. The property has been empty for over a month and the Property is receiving... see more
  • Help with bill, still paying an under payment
    I'm just going through old threads came across this one - I just wanted to say @Andy65 and @JoeSoap you both really pulled together for @Yippeekyeyay... see more
  • gas electricity both stopped updating
    I realise this is an old thread but just in case anyone comes across a similar problem it would be helpful to know if this was a classic prepayment... see more
  • After the 12month SEG Export of 40p what rate will I be offered.
    Hi @Oversonneil 👋, I hope you're well! I appreciate this post was a while ago however we'd love to know how you got on and if you ended up going with... see more
  • Smart Meter Signal - Scotland
    @Poppy_EONNext Hi Poppy, thanks for reaching out. Unfortunately the smart meter is still a ‘dumb meter’ as it cannot pick up a signal to connect... see more
  • SMART meter with another supplier
    Hey @IamKeef Welcome to our Eon Next Community, I am Indy one of the Community Coordinators. 😊 Installing a smart meter for your energy account... see more