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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Lee_EONNext OT slightly. Any reason why my gas reads (in my case) were taken smartly (proving the comms hub was working) but the electricity... see more
- 15 Minutes Ago
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Even with smart reads I never get the statement until Read Day + 1. My smart reads appear late on the due day (as it happens my coincides with the... see more
- 25 Minutes Ago
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Hi @molerat Do you have both gas and electric with us? Gas can take upto 48 hours to produce the statement on occasion. Are you submitting the... see more
- 28 Minutes Ago
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@Jenyoung - Also, once you've registered your meters with Bright you can download around 13 months of actual readings (choice of ½ hourly; daily;... see more
- 47 Minutes Ago
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Afternoon @molerat There's probably a few factors that can delay a statement. My smart meters submit a reading on 23rd of each month at 00:00. I... see more
- 58 Minutes Ago
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Hello @ThisIsOndrej 👋 Just checking in, I can see a few of our amazing Community members have given you some information about the tariff pricing... see more
- 1 Hour Ago
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Same every month. Sent my readings yesterday morning, received the confirmation e-mail at 10.31. Electric had a debit pretty quickly, gas didn't... see more
- 3 Hours Ago
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Good Morning Community! We have some more new members to welcome onto the Community today. A big welcome to: @Jenyoung @aqil65 @EntechUK... see more
- 7 Hours Ago
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Hi @Jenyoung My experience has been that the eon app isn't the best and gaps in usage are far from uncommon but there are a few things that you... see more
- 8 Hours Ago
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So I've finally given in and had smart meters fitted, I've just noticed logging into my eon app that for some reason 7 days into having my them... see more
- 16 Hours Ago
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I would assume that all is actually required is a "force stop" of the particular app, rather than needing a full phone reboot Force Stop kills... see more
- 21 Hours Ago
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@Yuki Unfortunately I dont think they’ve even got access to the meter yet, not been a great journey back to Eon so far. see more
- 23 Hours Ago
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@retrotecchie Very good point, come to think of it- I think the last time I used a physical copy was when I moved, and that was just the first page... see more
- 23 Hours Ago
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@WizzyWigg Thank you for this, it allows us to make sure we can bill people accurately and not have to use estimates. see more
- 23 Hours Ago
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Me 😂. Good point. I did in this case. In fact tried both restart and complete power off shutdown. It made no difference, but always worth a... see more
- 1 Day Ago
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@WizzyWigg You can also try completely powering down and restarting the phone. I have two apps that only ever fully update after a cold boot.... see more
- 1 Day Ago
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@wTiLxSiM In my experience of this problem it can take a few days to show the new screen. It might be worth having a look at this thread:... see more
- 1 Day Ago
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