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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@KenMavor Welcome. Connectivity in the north relies on radio transmission, in the south its cellular. @retrotecchie is my go to guy on the... see more
- 12 Minutes Ago
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I don’t imagine that the EAC computation cares where its source data originates. The methodology used is baked in - a bit like computer systems... see more
- 23 Minutes Ago
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Good morning all from a cold, sunny, snowy Aberdeenshire. I am biting the bullet and buying my wife a PHEV car. Yes we do have electricity, indoor... see more
- 34 Minutes Ago
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Just a quick one to let you know that we as of 10/10/24 we have turned off direct messaging through Twitter and Facebook. Customers are still able... see more
- 35 Minutes Ago
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Good Morning @silverfox55 🙂 We removed Facebook and Twitter as a form of communication around mid/late October last year. We're focusing on what... see more
- 58 Minutes Ago
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Gents and ladies, Sorry to hijack this thread but I am concerned that I will have the exact same problem being based in Scotland. I am away to buy... see more
- 1 Hour Ago
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@retrotecchie, I think you've got that the wrong way around - if you read the thread I posted from OVO it would appear that the use of EAC is where... see more
- 1 Hour Ago
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Hey @Stuart1985, Thank you for getting back in touch 🙂 Ah that's no good 🤦♀️ I can see you've had lots of great information in this thread as... see more
- 1 Hour Ago
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Good Morning everyone 😁 I hope everyone is having a lovely day so far! Let's all give a warm welcome to our new members @Imtiaz @ginny @PJ19TC... see more
- 1 Hour Ago
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Thank you for getting back in touch @GrahamDouglas I am going to pop you a DM so I can have a look into this for you 🙂 see more
- 2 Hours Ago
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Hi @Boydude Would you mind sharing the name of the supplier you switched to? Your example has inspired me to kick EON into touch and move to... see more
- 2 Hours Ago
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Hi @Poppy_EONNext Well, I'm sorry to say that the merry-go-round of non-answers, endless corporate platitudes (translation: BS) etc finally wore... see more
- 3 Hours Ago
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Hi @silverfox55 They were stopped some time ago, personally I found Twitter to be a bit erratic in terms of the time to respond and the accuracy... see more
- 4 Hours Ago
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@meldrewreborn This is the energy industry you're talking about. What has 'logic' got to do with anything? The only way to avoid the problem of... see more
- 11 Hours Ago
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@geoffers Hopefully the new smart meter readings will regularise matters quickly, but I suspect that will not be the case. As they’ve got to... see more
- 11 Hours Ago
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I wonder if it could actually be due to change of MPAN with your new meter (did the MPAN change?) no: just read that MPAN relates to the address so... see more
- 16 Hours Ago
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@Boydude the gas meter connects to the communications hub not the electricity meter, so what you were told was factually incorrect. If your gas... see more
- 19 Hours Ago
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@geoffers If, and it’s a really big if, eon next use my annual advance as a basis for reconsidering my DD you would be correct, but my experience... see more
- 20 Hours Ago
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Hello Community 👋 There is planned maintenance on Sunday 12th January from 07:00 - 09:00 During this Maintenance, SPAYG top ups will not be... see more
- 20 Hours Ago
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What happened to the above forms of communication ? All that we are left with is a never answered email or phone calls. or whatsapp if you have it... see more
- 20 Hours Ago
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Oh wow that is a coincidence @Boydude! 👀 I'm sorry to hear you had to leave us to get an appointment arranged! But I am glad it's been sorted for... see more
- 22 Hours Ago
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What a coincidence, I’m actually sat here overlooking an engineer installing the smart meters unfortunately Eon wouldn’t budge and kept saying... see more
- 22 Hours Ago
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Hello @Symon 👋 I appreciate this was posted some time ago - Thank you for the update - happy to see you manage to get this all sorted in the end 😀 see more
- 22 Hours Ago
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Hi @GrahamDouglas & @Boydude 🙂 I appreciate it's been a while since this was raised. How did you get on with this? Have you been able to get an... see more
- 22 Hours Ago
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Hello @garryw, welcome to the Community 😁 Have you manage to find an answer for the issue or have you spoke to an Energy Specialist? It would be... see more
- 23 Hours Ago
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@Edmundo Glad to see you managed to get to the bottom of the issue - thank you for updating us all 😁 see more
- 23 Hours Ago
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@Mailman I’ll hold my fire for now. They would only say they don’t control the EAC figure, ignoring the fact that they automatically use it, even... see more
- 23 Hours Ago
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