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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Evening @Helenzoe Does your accommodation at the moment have storage heaters/water heating controlled by RTS (Radio Tele Switch)? If so it might be... see more
- 3 Hours Ago
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I have received an email from EON and quite frankly I find it intimidating and threatening. I am in rented accommodation and do not want a Smart... see more
- 3 Hours Ago
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Hello @Sergiu, welcome to the Community 👋 It looks like half of your post has disappeared - if there's anything we can help with, you can contact an... see more
- 6 Hours Ago
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Ignore the white box on the right - I thought it might be something to do with the meter but it's a defunct doorbell chime. see more
- 6 Hours Ago
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@KayH Thank you for your question. It does depend on what is wired into the RTS box itself. Can you please send us a picture of... see more
- 6 Hours Ago
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I am waiting for the account to be updated now. Hopefully the problem will be sorted out by the end of next year. If not I will move to a different... see more
- 9 Hours Ago
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Good Morning! 😁 I hope everyone has had a wonderful Christmas! A very warm welcome to our newest members @carljp @Cia10 @Anne14 @daddyp... see more
- 10 Hours Ago
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@stravix There was nothing wrong with your doofah as long as you didn't plug anything into the pass-through socket. It's now vanished into a... see more
- 10 Hours Ago
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Hi there, Back at the beginning of June we received an email saying we needed to unplug our Alt-HAN device (supplied by you) due to a possible... see more
- 11 Hours Ago
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Thankyou for your response. I presumed that's what it would be but didn't want to take it for granted and can't afford to get it wrong. Hope you're... see more
- 1 Day Ago
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@Cia10 From 00.00 on 24 Dec to 23.59 on 26 Dec inclusive. see more
- 1 Day Ago
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Hi, did anyone manage to find out the times the 3 free days of electricity started and ends please? see more
- 1 Day Ago
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@Anne14 I just save the PDF's to a folder on the hard disk. No need to print them off at all and all instantly available at a click of a mouse. see more
- 1 Day Ago
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At a time when we are all being asked to save waste in any form, would it be possible to arrange your monthly downloadable bills to not have the last... see more
- 1 Day Ago
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@Brendan11111111 Thanks I am not a customer. They do not use real addreses on their website so I have asked for the address removing or... see more
- 2 Days Ago
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Ask them for a deadlock letter, google ADR scheme, that is if you can’t resolve it through their complains process see more
- 2 Days Ago
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Hello @KD89 It's great to have you hear! Welcome to the Community! You've come to the right place and our experts will get back to you on this one... see more
- 2 Days Ago
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Hey @WebsiteAddresesWrong Sorry to hear that you've had to log a complaint with us. We'll always give you a name of contact and a complaint reference... see more
- 2 Days Ago
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If they say they are logging your complaint ask for details of the complaint handler and you won't get it. You are given a name. How many people... see more
- 2 Days Ago
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@KD89 I never hear a peep from them. I even tried calling them to arrange a smart meter and they said no 🤣🤣🤣 see more
- 3 Days Ago
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Just what I needed to hear! Did they eventually stop emailing you? I’m getting emails, calls and texts it’s such a pain… see more
- 3 Days Ago
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