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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@meldrewreborn Picture attached, I don’t have a full picture of the plastic box cabinet and I am not at the flat again for a few months….I don't... see more
- 1 Hour Ago
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@Johnn635 if the meter is inside with a functioning IHD via Han, the lack of Wan will not be relevant? see more
- 2 Hours Ago
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Hello Poppy Thanks for your post. I've now been upgraded to a smart PAYG meter for both electricity and gas and both are working fine. Cathy see more
- 14 Hours Ago
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Yes, the RTS switch and consumer unit are inside a metal cabinet facing into the inside room. The cabinet opens easily enough to access the consumer... see more
- 14 Hours Ago
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@Lee_EONNext not the greatest Sunday as my team is losing yet again, and it’s cold and damp, still a couple of glasses of nice red will improve... see more
- 17 Hours Ago
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@Johnn635 So is that the meter from which readings are taken for submission to the supplier? Peak and off peak? If so that is your meter - the... see more
- 19 Hours Ago
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@Rich29 You are not the first with this type of question, but a photo would help give you a full answer. The likelihood is that its all doable. ... see more
- 19 Hours Ago
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Hi, hope someone can help. My flat has one meter, 2 supply points and 2 consumer units. I take 4 readings, 2 are for the normal day and night rates... see more
- 23 Hours Ago
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@EllGee @nannysylvia @wickedlemon Good afternoon! I am very sorry your issues were not addressed via this thread previously! I understand this is an... see more
- 23 Hours Ago
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Good Afternoon Community How are we all? I hope everyone is having a fantastic Sunday? Welcome to our new members @Louise29 @aud @10lightening... see more
- 23 Hours Ago
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@GrahamDouglas Hello 😊, I can see my colleague popped you a DM to look into this further, have you had any further responses in regards to switching... see more
- 1 Day Ago
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@meldrewreborn looks like this assuming the attachment works John see more
- 1 Day Ago
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@aud My IHD normally only takes anything between 5 to 20 minutes to sync. Once it did happen over night but that was a rare occasion. Are the HAN... see more
- 1 Day Ago
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Hey @Connor_EONNext thanks for your reply and the link. I have given these options a try, but no luck unfortunately! On the plus side, I received an... see more
- 1 Day Ago
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@aud - Can you check what the lights on the actual meter: comms-hub are showing? If it's working correctly the HAN flashing rate should be “medium”... see more
- 1 Day Ago
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I Have Tried re-setting as per instructions and its still waiting for current data will it take 24 hours before it re-sets itself- or is there... see more
- 1 Day Ago
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@Poppy_EONNext All working fine now, thanks for asking. see more
- 1 Day Ago
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Hi @mikel54321 🙂 I appreciate it's been a while since this was posted. We would love to know how you got on with this? Is the meter back up and... see more
- 2 Days Ago
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Hey @Cathy37, how are you? 🙂 Has your meter now been upgraded to a smart prepayment meter? We would love to know how you are getting on with this 😁 see more
- 2 Days Ago
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We’ve had more of these instances of the comms hub losing connection to the IHD after a power cut. What is the make and model of the comms hub and... see more
- 2 Days Ago
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@Johnn635 some photographs would help, as it certainly is an unusual set up. see more
- 2 Days Ago
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How about a situation where the meter is in an enclosed metal cabinet and the presentRTS meter is read through a glass block in the wall and there is... see more
- 2 Days Ago
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Hey @LRHOver 🙂 I appreciate it's been a while since this was raised. How did you get on with this? Is your IHD now connected? It would be... see more
- 2 Days Ago
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With the weather getting colder for the following week now is a good time to use an electric throw if you have one and/or hot water bottles and layer... see more
- 2 Days Ago
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Just came across this thread and wow what amazing things you have all experienced! Has anyone ticked anything off their list? 👀 @DebF_EONNext... see more
- 2 Days Ago
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Hi @Danh123, I am sorry to hear of the experience you have had so far! I am going to send you a DM so I can get some details from you and have a... see more
- 2 Days Ago
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Good Morning 🙂 How is everyone today? We have lots of new members! A very warm welcome to @Cress @Lainy @MorHeli @Cathellis @Chainreaction... see more
- 2 Days Ago
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@meldrewreborn Yup..the number of folk round here threatening to dump EE and move to Talk Talk or to leave BT and move to Plusnet. They all use... see more
- 2 Days Ago
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@retrotecchie we’re all so grateful that you are managing to still post on the forum given your communication issues. Most providers piggy on ... see more
- 2 Days Ago
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