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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Andy65 And about three times the cost of having an oil boiler serviced. They are really trying to push heat pumps in rural areas off the gas... see more
- 2 Hours Ago
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There's also the installation cost and servicing to consider, £200 for an annual service is roughly double that of servicing a gas boiler. Going back... see more
- 8 Hours Ago
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@Connor_EONNext I never understand why heat pumps are reckoned to be unsuitable for older buildings. A boiler or heat pump will perform to their... see more
- 22 Hours Ago
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@pmv039 - Yes: there are some very good EOn forum monitors/moderators here who seem to understand the shortcomings of their C.S system and will... see more
- 22 Hours Ago
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@geoffers Do you think EON monitor the Community Forum? On other large company forums you often see a CS representative stepping in and trying to... see more
- 23 Hours Ago
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From reading people's experience on this forum it appears that EOn's C.S system relies on messages being passed on to other team members (which often... see more
- 1 Day Ago
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@Randz I agree with your assessment regarding internal communications in EON Next. I have also noted their tendency to delete earlier emails from... see more
- 1 Day Ago
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Movers remorse here too, switched over on the 7th and no idea when the drive tariff will be active, my meters were only installed in Feb this year so... see more
- 1 Day Ago
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Hello Community 👋 I've been working with one of our members to write up a post about all things Heat Pumps 😁 Huge thank you to @P962c for their... see more
- 1 Day Ago
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Hello Community 👋 There is planned maintenance on Sunday 22nd December from 07:00 - 09:00.. During this Maintenance, SPAYG top ups will not be... see more
- 1 Day Ago
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Good Morning Community! 😀 We have some more new members to welcome today, huge hello to @Duncankent @Charl @Emilyohara @Emily131219 @Glynnmulhall... see more
- 1 Day Ago
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Good Morning Community! 😀 We have some more new members to welcome today, huge hello to @Duncankent @Charl @Emilyohara @Emily131219 @Glynnmulhall... see more
- 1 Day Ago
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Day 15 for me so far and I think im in the same boat, one thing is clear is that the people advising don't really no what's going on which isn't... see more
- 1 Day Ago
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Just for info, eon next support cannot access web links so cannot see this forum or my video…… see more
- 1 Day Ago
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@DickieW did you ever get to the bottom of this? If not please check out the thread below. I just found that my old meter was not deleted from... see more
- 2 Days Ago
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Hey Community 👋 This is the 4th and final part on how to read your export meter 😁 You can find part 1 - 3 here - Export Reading Guide -... see more
- 2 Days Ago
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@Poppy_EON Next thank you. I've sent a private message. see more
- 2 Days Ago
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Hey @RosieMay, Thank you for getting back to me! I am so sorry to hear this issue is still going on, I think it's best I look into this further... see more
- 2 Days Ago
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I have phone E.on Next yet again and they said they would sort it out. I told them they've said that every month since I joined them in April and... see more
- 2 Days Ago
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Hey Community 😁 Welcome to part 3 on how to read your Export meter. You can find part 1&2 here - Export Reading Guide - Manufacturer: Elster... see more
- 2 Days Ago
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@retrotecchie I pay the same amount b y direct debit every month. see more
- 2 Days Ago
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Good Morning! And Happy Friday 😁 We have lots of lovely new members! Let's give a warm welcome to @Cairnsmark @Sergiu @Donkeyburger12 @GrayStoke... see more
- 2 Days Ago
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@geoffers oh they've got the right MPAN, it's showing on the dashboard and they've confirmed there's no issue with that bit. 6th of December was... see more
- 2 Days Ago
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If EOn can't read your meter but 3rd party apps such as Bright can there's obviously a problem at their end (or it's just a poor excuse) I'm sure... see more
- 2 Days Ago
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Hey Community 😁 🎄 It's that time of year again! Let's take a look at our Christmas/New year opening hours and resources to best support you over... see more
- 2 Days Ago
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@RosieMay How do you pay your bills? Do you have a direct debit (fixed or variable) or do you pay by other means? I'm not saying it's related but... see more
- 2 Days Ago
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It's going from bad to worse. This month the meter hasn't been read at all and of course there's no statement. I will have to send the meter reading... see more
- 2 Days Ago
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@collectors So glad to hear it might be of help. 👍 Keep in touch with this forum and please let us know how you get on. Always willing to learn. 👴 see more
- 2 Days Ago
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Thanks, there community page looks interesting. see more
- 2 Days Ago
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I got a new gas meter and last month when see more
- 2 Days Ago
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Definitely something wrong with the process, I'm trying to cancel the switch and they haven't even managed to do this. I called out of... see more
- 2 Days Ago
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Evening @collectors May be if you are interested the Home Assistant website might be worth a look. There's thousands of Open Source projects to... see more
- 2 Days Ago
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@collectors I suspected that would be the case, so not surprised. see more
- 2 Days Ago
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Laugh, i just found out i can have a smart meter for personal use, but i have to ask the meter people to switch the meter to dumb mode. I thought... see more
- 2 Days Ago
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@meldrewreborn - yep: trouble is the comms hubs are rarely powered down, except in a power-outage which is where a lot of these reports of failure to... see more
- 2 Days Ago
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@collectors I like to see a lot of value for my money! see more
- 2 Days Ago
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