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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
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Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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This is the explanation as per the latest version of the app. Make of it what you will. 🤔 PS The new feature still not visible at the moment 😉. see more
- 1 Hour Ago
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@meldrewreborn Looking at my last bill of Dec 21 prior to smart meters being fitted, my Elec EAC was 1670 and Gas was1019. My first smart meter... see more
- 2 Hours Ago
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Hi @Lee_EONNext You keep mentioning 'quote' in your reply but the points being raised here refer to current customers who have simply had their... see more
- 2 Hours Ago
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@ksim Hey, Apologies there has not been a reply to this, have you posted about this on another thread by any chance? There was a change to... see more
- 12 Hours Ago
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@Lee_EONNext but the national database isn’t an accurate figure - it doesn’t produce an annual increment as my own data has conclusively shown. ... see more
- 13 Hours Ago
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I'd love to be able to confirm either way BUT I can't see any difference between this update and the previous version. If there are any changes they... see more
- 14 Hours Ago
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@WizzyWigg is it accurate? see more
- 14 Hours Ago
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@meldrewreborn If you have access to actual data this is what we use, if the customer doesn't then that's when we estimate or use EAC as a guide and... see more
- 15 Hours Ago
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Evening @meldrewreborn This is the latest update to the app 🤔. see more
- 15 Hours Ago
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@Lee_EONNext I've found this link from OFGEM. https://www.ofgem.gov.uk/publications/decision-estimated-annual-cost-domestic-consumers In it... see more
- 15 Hours Ago
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The Energy Ombudsman publishes data each quarter for energy supplier complaints it receives and resolves. Of course if a supplier is good at dealing... see more
- 20 Hours Ago
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Good Morning 😁 I hope everyone is having a lovely day so far! A very warm welcome to our new members @Hewison & @Hibaldstow10 👋 It's great to... see more
- 22 Hours Ago
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@meldrewreborn I will reach out to the original poster via DM see more
- 23 Hours Ago
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@Lee_EONNext as you’re on call today, perhaps you’d like to comment on this one, it’s an old case with no apparent resolution. see more
- 23 Hours Ago
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@SMc This thread went quiet some time ago. although I participated in the thread I didn’t understand the exact course of events as I do now. ... see more
- 23 Hours Ago
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Evening @RichardHurst I hope you're well? I can see the Hems have been great at helping you but if there is anything else you need please let... see more
- 1 Day Ago
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@Indyk_EONNext That's really interesting, and such lovely traditions. Happy Lohri. ✨ see more
- 1 Day Ago
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Even better than the EOn app is to download Bright app, then you can access your ½ hourly usage directly from the meter via their website at... see more
- 1 Day Ago
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@RichardHurst - The IHD is just a repeater for the data held on the meter itself, so it all depends on your meter. (And realistically any cost shown... see more
- 1 Day Ago
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Thank you, Just a bit Anal and like to see exactly what I've used towards the end of each day, will have to use the App now to see correct info see more
- 1 Day Ago
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@RichardHurst Correct. Use the IHD for displaying kWh used, not the cost. Calculations for the bill are done at the supplier end, not the... see more
- 1 Day Ago
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I've had different replies when calling into customer services so I'm hoping someone on here may be able to shed more light on my question. IHD... see more
- 1 Day Ago
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Today, in the Sikh community we are celebrating Lohri and Maghi, two vibrant festivals filled with joy, gratitude, and reflection. Lohri,... see more
- 1 Day Ago
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Hey @ChrisH63 I appreciate it's been a while, I just wanted to check in and see if you did manage to get this sorted? Did the meter wake up or was... see more
- 1 Day Ago
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