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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@Tommysgirl As I understand it the EAC figures come from industry supplied data which is used at multiple levels, many totally disconnected from... see more
- 4 Hours Ago
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Interesting to know whether DCC have even been approached by Eon Next over this matter. But as DCC don't respond to domestic customers directly... see more
- 4 Hours Ago
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@meldrewreborn I noticed the huge increase in your EAC immediately. With paying my monthly bill by monthly variable DD, I take no notice of my... see more
- 4 Hours Ago
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@marktom You need some facts and figure first but I would raise a formal complaint. You need to know which registers are updating when - as you... see more
- 4 Hours Ago
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So, latest instalment on my smart meter journey. On my holiday I was able to monitor my energy consumption while away - very reassuring to know... see more
- 4 Hours Ago
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@marktom They are likely just applying the tariff to the first MPRN that comes up when they look at the account and completely ignoring... see more
- 4 Hours Ago
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Evening @lambpie I hope you're doing well? I am extremely sorry to hear we haven't been able to resolve your issue with your smart meters and you... see more
- 4 Hours Ago
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@retrotecchie Many thanks for spending time looking at the figures. I've been telling Eon for the last 3 years I'm being overcharged but... see more
- 5 Hours Ago
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@marktom So, it appears that one meter has the same tariff price applying to both day and night consumption, with a standing charge applied and... see more
- 6 Hours Ago
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Hi, Unfortunately the saga continues. Multiple emails/whatsapps/phonecalls with the complaints team and haven't really got anywhere. They have now... see more
- 6 Hours Ago
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@Amanda04 Probably a good idea. You need to make sure that any outstanding bills prior to the end of the previous tenancy are correctly... see more
- 6 Hours Ago
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Thank you for your response. I understand that. But do I need to contact them in the mean time. see more
- 7 Hours Ago
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@marktom Always a pleasure to try and help out 👍 Incidentally, a quick shufti at your figures tells me both meters are dual rate but it looks... see more
- 7 Hours Ago
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@Amanda04 All the time the property is untenanted then responsibility for the bills lies with the owner or their agent. Even if no energy is... see more
- 7 Hours Ago
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I’m the managing agent for a property that I’ve just started to manage. The property has been empty for over a month and the Property is receiving... see more
- 7 Hours Ago
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I'm just going through old threads came across this one - I just wanted to say @Andy65 and @JoeSoap you both really pulled together for @Yippeekyeyay... see more
- 8 Hours Ago
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I realise this is an old thread but just in case anyone comes across a similar problem it would be helpful to know if this was a classic prepayment... see more
- 8 Hours Ago
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Hi @Oversonneil 👋, I hope you're well! I appreciate this post was a while ago however we'd love to know how you got on and if you ended up going with... see more
- 10 Hours Ago
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@Poppy_EONNext Hi Poppy, thanks for reaching out. Unfortunately the smart meter is still a ‘dumb meter’ as it cannot pick up a signal to connect... see more
- 10 Hours Ago
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Hey @IamKeef Welcome to our Eon Next Community, I am Indy one of the Community Coordinators. 😊 Installing a smart meter for your energy account... see more
- 10 Hours Ago
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