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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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It's been sorted. see more
- 20 Minutes Ago
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@DebF_EONNext Congratulations on your win. ๐๐ฅ see more
- 25 Minutes Ago
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Hey @Jonno1974 welcome to the community I'm Deb one of the senior coordinators on the community. This forum is primarily customer to customer so if... see more
- 32 Minutes Ago
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Last week I advised I had a short term financial issue which would be sorted by next month. I was advised to cancel my direct debit and restart it. ... see more
- 56 Minutes Ago
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We were recently nominated for the Collections and Vulnerability awards 2024 - Best Vulnerable Customer Support Initiative category for our fantastic... see more
- 1 Hour Ago
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@Prettyeyez Iโm very sorry for any uncertainty around the eligibility criteria this year, I have raised all the feedback in this thread in regards to... see more
- 1 Hour Ago
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Good morning ๐, Lets give a warm welcome to our newest members @TomA @Christy @einarkvam @selfsufficientsteve it's lovely to have you join our... see more
- 2 Hours Ago
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@retrotecchie Hi further update after eonext taking the ยฃ800 off the electric bill l was left with ยฃ95 to pay, which seemed an awful lot for 14... see more
- 12 Hours Ago
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@TomA Sounds like those values are your electricity readings, not the gas! โโโโโโโ see more
- 13 Hours Ago
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Hello everyone ๐, We are launching our new Next Reward Days Fixed 12m tariff! Do you have a smart meter? On our new Next Reward Days Fixed... see more
- 13 Hours Ago
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@TomA - this video at 30 seconds in shows how to read the Liberty EG4v10 gas meter press button and it gives the volume gas reading in mยณ see more
- 13 Hours Ago
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I have smart meters for electricity and gas - a Liberty 100 for the electricity, and Liberty EG4v10 for the gas. I'm on an achingly boring dual fuel... see more
- 15 Hours Ago
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Hi @Pianoman Welcome to the Community ๐ Did you manage to speak to one of our Energy Specialists? Let us know how you got on ๐ Check out this... see more
- 15 Hours Ago
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Perfect! I'm glad to hear it's all sorted for you ๐ Thank you for letting us know @megawhat ๐ see more
- 16 Hours Ago
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@Courtney_EONNext I was not able to reduce my DD's but it stayed the same, I will therefore still be in credit. see more
- 16 Hours Ago
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Thanks so much for the follow-up! I did get it sorted, at least for now - thank you. One of the lovely support reps basically told me not to... see more
- 16 Hours Ago
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Hi @megawhat, Welcome to the community ๐ I appreciate it's been a while since this was raised, I'm just checking in to see if you were able to get... see more
- 16 Hours Ago
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Hi Poppy. No, my in home display still shows an incorrect reading on the main display. I was told how to find my actual reading in one of the sub... see more
- 16 Hours Ago
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Hey @OxfordBlue26, It sounds like you haven't had the best of starts with your smart meter ๐ Has customer service gone through any reset options... see more
- 16 Hours Ago
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@Buzzirig24 Yes you can make a one off payment, in effect you would be paying before you had to. Your bill will not be any lower - there would... see more
- 19 Hours Ago
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Hey @Buzzirig24 Making a one off payment won't reduce the bill as this all depends on what you use, but in terms of how much you pay next month then... see more
- 20 Hours Ago
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@geoffers yes you are right we can see the direction using those symbols. That was helpful. we had engineer visit today and they plugged laptop... see more
- 20 Hours Ago
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Fantastic news @Melanieward Thank you for updating us ๐ hopefully we can get this back up and running for you in no time! see more
- 20 Hours Ago
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