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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Oh wow that is a coincidence @Boydude! 👀 I'm sorry to hear you had to leave us to get an appointment arranged! But I am glad it's been sorted for... see more
- 1 Hour Ago
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What a coincidence, I’m actually sat here overlooking an engineer installing the smart meters unfortunately Eon wouldn’t budge and kept saying... see more
- 1 Hour Ago
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Hello @Symon 👋 I appreciate this was posted some time ago - Thank you for the update - happy to see you manage to get this all sorted in the end 😀 see more
- 1 Hour Ago
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Hi @GrahamDouglas & @Boydude 🙂 I appreciate it's been a while since this was raised. How did you get on with this? Have you been able to get an... see more
- 1 Hour Ago
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Hello @garryw, welcome to the Community 😁 Have you manage to find an answer for the issue or have you spoke to an Energy Specialist? It would be... see more
- 1 Hour Ago
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@Edmundo Glad to see you managed to get to the bottom of the issue - thank you for updating us all 😁 see more
- 2 Hours Ago
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@Mailman I’ll hold my fire for now. They would only say they don’t control the EAC figure, ignoring the fact that they automatically use it, even... see more
- 2 Hours Ago
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I realise this is an old thread, but I wanted to give an update in case someone comes across this. We no longer use Facebook or Twitter, however... see more
- 2 Hours Ago
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I guess it's different for everyone, but I've had the completely opposite experience. I don't know if you saw my recent post here... see more
- 3 Hours Ago
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@retrotecchie your explanation is doubtless correct but that doesn’t make it right, as you acknowledge. Just because that’s the way they have... see more
- 3 Hours Ago
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I'm still investigating the Bright Glowmkt thing. I'm just trying to tie up the meter readings with billings! The issue you've raised there is that... see more
- 3 Hours Ago
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As I said earlier - although you've got an Eco7 meter (for switching between your physical day and night circuits) - if they're using your smart... see more
- 3 Hours Ago
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As do we all - you have my sympathies 😔 Another phone call to CS on the way? At least you have a shrewd idea what you are likely to use over... see more
- 3 Hours Ago
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I've managed to get the configuration sorted by changing to a more expensive tariff. The issue now is billing. Theyve issued a bill for so many kWh... see more
- 3 Hours Ago
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Good Morning 😁 A big warm welcome to our newest members @Beemer5 @Amanda04 @JabulileMthethwa & @Bazza123 👋 It's great to have you! We have lots... see more
- 4 Hours Ago
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Hi @EV7 ... I hope you get this sorted soon ... I found that Energy Specialists only have rudimentary knowledge of Economy 7 and also found that they... see more
- 5 Hours Ago
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@meldrewreborn That is absolutely absurd, there's no logic to it whatsoever. If anything, if one were to believe all the hype/advertising on... see more
- 8 Hours Ago
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@meldrewreborn You'll find that any meter swap for any reason does a 'factory reset' on the energy industry's EAC calculations. The fact that... see more
- 13 Hours Ago
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@Tommysgirl As I understand it the EAC figures come from industry supplied data which is used at multiple levels, many totally disconnected from... see more
- 19 Hours Ago
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Interesting to know whether DCC have even been approached by Eon Next over this matter. But as DCC don't respond to domestic customers directly... see more
- 20 Hours Ago
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@meldrewreborn I noticed the huge increase in your EAC immediately. With paying my monthly bill by monthly variable DD, I take no notice of my... see more
- 20 Hours Ago
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@marktom You need some facts and figure first but I would raise a formal complaint. You need to know which registers are updating when - as you... see more
- 20 Hours Ago
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So, latest instalment on my smart meter journey. On my holiday I was able to monitor my energy consumption while away - very reassuring to know... see more
- 20 Hours Ago
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@marktom They are likely just applying the tariff to the first MPRN that comes up when they look at the account and completely ignoring... see more
- 20 Hours Ago
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Evening @lambpie I hope you're doing well? I am extremely sorry to hear we haven't been able to resolve your issue with your smart meters and you... see more
- 20 Hours Ago
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