-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
I wonder if it could actually be due to change of MPAN with your new meter (did the MPAN change?) no: just read that MPAN relates to the address so... see more
- 2 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
@Boydude the gas meter connects to the communications hub not the electricity meter, so what you were told was factually incorrect. If your gas... see more
- 6 Hours Ago
-
68replies
-
0thumbs up
-
42380views
-
@geoffers If, and it’s a really big if, eon next use my annual advance as a basis for reconsidering my DD you would be correct, but my experience... see more
- 6 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
Hello Community 👋 There is planned maintenance on Sunday 12th January from 07:00 - 09:00 During this Maintenance, SPAYG top ups will not be... see more
- 6 Hours Ago
-
0replies
-
0thumbs up
-
15views
-
What happened to the above forms of communication ? All that we are left with is a never answered email or phone calls. or whatsapp if you have it... see more
- 7 Hours Ago
-
0replies
-
0thumbs up
-
28views
-
Oh wow that is a coincidence @Boydude! 👀 I'm sorry to hear you had to leave us to get an appointment arranged! But I am glad it's been sorted for... see more
- 8 Hours Ago
-
68replies
-
0thumbs up
-
42380views
-
What a coincidence, I’m actually sat here overlooking an engineer installing the smart meters unfortunately Eon wouldn’t budge and kept saying... see more
- 8 Hours Ago
-
68replies
-
0thumbs up
-
42380views
-
Hello @Symon 👋 I appreciate this was posted some time ago - Thank you for the update - happy to see you manage to get this all sorted in the end 😀 see more
- 8 Hours Ago
-
17replies
-
0thumbs up
-
6478views
-
Hi @GrahamDouglas & @Boydude 🙂 I appreciate it's been a while since this was raised. How did you get on with this? Have you been able to get an... see more
- 9 Hours Ago
-
68replies
-
0thumbs up
-
42380views
-
Hello @garryw, welcome to the Community 😁 Have you manage to find an answer for the issue or have you spoke to an Energy Specialist? It would be... see more
- 9 Hours Ago
-
4replies
-
0thumbs up
-
1132views
-
@Edmundo Glad to see you managed to get to the bottom of the issue - thank you for updating us all 😁 see more
- 9 Hours Ago
-
7replies
-
0thumbs up
-
1102views
-
@Mailman I’ll hold my fire for now. They would only say they don’t control the EAC figure, ignoring the fact that they automatically use it, even... see more
- 10 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
I realise this is an old thread, but I wanted to give an update in case someone comes across this. We no longer use Facebook or Twitter, however... see more
- 10 Hours Ago
-
3replies
-
0thumbs up
-
5287views
-
I guess it's different for everyone, but I've had the completely opposite experience. I don't know if you saw my recent post here... see more
- 10 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
@retrotecchie your explanation is doubtless correct but that doesn’t make it right, as you acknowledge. Just because that’s the way they have... see more
- 10 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
I'm still investigating the Bright Glowmkt thing. I'm just trying to tie up the meter readings with billings! The issue you've raised there is that... see more
- 11 Hours Ago
-
20replies
-
0thumbs up
-
24182views
-
As I said earlier - although you've got an Eco7 meter (for switching between your physical day and night circuits) - if they're using your smart... see more
- 11 Hours Ago
-
20replies
-
0thumbs up
-
24182views
-
As do we all - you have my sympathies 😔 Another phone call to CS on the way? At least you have a shrewd idea what you are likely to use over... see more
- 11 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
I've managed to get the configuration sorted by changing to a more expensive tariff. The issue now is billing. Theyve issued a bill for so many kWh... see more
- 11 Hours Ago
-
20replies
-
0thumbs up
-
24182views
-
Good Morning 😁 A big warm welcome to our newest members @Beemer5 @Amanda04 @JabulileMthethwa & @Bazza123 👋 It's great to have you! We have lots... see more
- 11 Hours Ago
-
277replies
-
0thumbs up
-
282551views
-
Hi @EV7 ... I hope you get this sorted soon ... I found that Energy Specialists only have rudimentary knowledge of Economy 7 and also found that they... see more
- 13 Hours Ago
-
20replies
-
0thumbs up
-
24182views
-
-
@meldrewreborn That is absolutely absurd, there's no logic to it whatsoever. If anything, if one were to believe all the hype/advertising on... see more
- 15 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
@meldrewreborn You'll find that any meter swap for any reason does a 'factory reset' on the energy industry's EAC calculations. The fact that... see more
- 20 Hours Ago
-
36replies
-
0thumbs up
-
7967views
-
@Tommysgirl As I understand it the EAC figures come from industry supplied data which is used at multiple levels, many totally disconnected from... see more
- 1 Day Ago
-
36replies
-
1thumbs up
-
7967views
No More Results
No Recent Activity