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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Not lately I've still got a lovely dial meter see more
- 31 Minutes Ago
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@gbhxu This number is for the above campaign, which will be specific to the meter certification campaign, a generic smart campaign might have a... see more
- 1 Hour Ago
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@JRD Great to hear!! Tag me again if you run into further issues. see more
- 4 Hours Ago
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Good afternoon everyone I would like to welcome the following new members to the Community -@24NE @Dalouben1 @winegumman08 @buxtonalexander... see more
- 5 Hours Ago
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Evening community 👋 Just to make you all aware there is some planned maintenance due tomorrow 9 June 2024 from 6am - 9am this means that E.ON Next... see more
- 20 Hours Ago
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Afternoon @DerekMc64 How far away is the gas meter to the electricity meter/comms hub? It might be worth popping up some photos of your meters and In... see more
- 1 Day Ago
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Basically despite a new meter, and several home visits the gas meter no longer (since the move from SMETS1 talks to the electricity master meter, I... see more
- 1 Day Ago
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Morning Community 👋 A great big weekend welcome to @Clachan @Leseconer @JedAbney08 @AlanHardy @Davidwilliams @dhennegan1 @Wilk @artyomuffa I hope... see more
- 1 Day Ago
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@JoeSoap @retrotecchie many thanks both. I will give this suggestion a try. The problem is actually in another property rather than my main home so... see more
- 1 Day Ago
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@JoeSoap It's certainly possible that may be the case. If the IHD was correctly paired by the installers then switching it on should re-establish... see more
- 1 Day Ago
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Interesting. I wonder, if @Wilk plugged in the IHD and waited for the meter to start communicating with it via the comms hub, if the inbuilt Channel... see more
- 1 Day Ago
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Thanks for sharing @HelenaP_EONNext I'm sure lots of our members will find this useful 😊 see more
- 1 Day Ago
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Maybe something like this discussion might help ... see more
- 1 Day Ago
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@Wilk I’m not very good with the techie stuff but I think Zigbee is what the home area network (HAN) uses for the meter to communicate with the... see more
- 1 Day Ago
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Hello @clive1965 Have had any updates from the team? Have they looked into this for you? see more
- 2 Days Ago
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Hello @KenNeedham, Connor here 👋 Have you spoken to an Energy Specialist? If so, what have they said? see more
- 2 Days Ago
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Hello @Ianb, welcome to the community 👋 Did you manage to speak to one of the team? What did they say? It would be great to hear an update 😁 see more
- 2 Days Ago
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Hello @Met 👋 I'm happy to see you were able to fix this. If you ever need anything else, pop back - don't be a stranger 😀 see more
- 2 Days Ago
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Thank you both very much. I can’t pretend I understand any of the technical speak in the replies but I do appreciate the response ! I haven’t... see more
- 2 Days Ago
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@DebF_EONNext It's blowing a gale here in Northumberland too, and rather chilly, more like late Autumn than Summer. All part of Climate Change... see more
- 2 Days Ago
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Thank you both for your replies. I have been told that the back billing section have a backlog but it is now nearly 3 months since my initial query.... see more
- 2 Days Ago
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@JoeSoap Thanks for the shout. @Wilk There is a possibility that the 2.4GHz ZigBee used by the IHD to communicate with the meter may... see more
- 2 Days Ago
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Good morning everyone 👋 It's super windy here today 🌪 I'm expecting the wicked witch of the west and her flying monkeys to come blowing past! ... see more
- 2 Days Ago
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@Wilk I'll tag @retrotecchie to have a look at this as he understands this stuff. see more
- 2 Days Ago
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We had smart meters installed for the first time last week. Since then we have had endless connection problems with our WiFi, having never had any... see more
- 2 Days Ago
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