Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • IHD and Next Drive
    Evening @RichardHurst I hope you're well? I can see the Hems have been great at helping you but if there is anything else you need please let... see more
  • Happy Lohri and Maghi
    @Tommysgirl Thank you 💜 see more
  • Happy Lohri and Maghi
    @Indyk_EONNext That's really interesting, and such lovely traditions. Happy Lohri. ✨ see more
  • IHD and Next Drive
    Even better than the EOn app is to download Bright app, then you can access your ½ hourly usage directly from the meter via their website at... see more
  • IHD and Next Drive
    @RichardHurst - The IHD is just a repeater for the data held on the meter itself, so it all depends on your meter. (And realistically any cost shown... see more
  • IHD and Next Drive
    Thank you, Just a bit Anal and like to see exactly what I've used towards the end of each day, will have to use the App now to see correct info see more
  • IHD and Next Drive
    @RichardHurst Correct. Use the IHD for displaying kWh used, not the cost. Calculations for the bill are done at the supplier end, not the... see more
  • IHD and Next Drive
    I've had different replies when calling into customer services so I'm hoping someone on here may be able to shed more light on my question. IHD... see more
  • Happy Lohri and Maghi
    Today, in the Sikh community we are celebrating Lohri and Maghi, two vibrant festivals filled with joy, gratitude, and reflection. Lohri,... see more
  • Gas meter blank no reading
    Hey @ChrisH63 I appreciate it's been a while, I just wanted to check in and see if you did manage to get this sorted? Did the meter wake up or was... see more
  • A great big E.ON Next community welcome!
    Good Afternoon All 😊 It's a new week, which means new members! Let's welcome @Sirken @lharrimanj @ChapmanBayley Thank you for joining our Eon... see more
  • Out of the blue bill for a vulnerable customer
    is the bill from Eon - who only deal with business customers - or from Eon Next? If the latter @Indyk_EONNext is already on the case. ​​​​​​​If... see more
  • Out of the blue bill for a vulnerable customer
    Hey @Hibaldstow10 Welcome to our Eon Next Community, I am Indy one of the community coordinators. 😊 Firstly I am sorry to hear your mother has... see more
  • Out of the blue bill for a vulnerable customer
    @Hibaldstow10 I've asked the excellent Eon Next forum staff to look at this issue for you. One of them will be in touch, probably by sending you... see more
  • Out of the blue bill for a vulnerable customer
    @Hibaldstow10 - the EOn bill will show the Meter Point Administration Number (MPAN - referred to as the supply number) which is unique to the... see more
  • Out of the blue bill for a vulnerable customer
    Hi My mum has been in her house for 4 years, with a different energy supplier. At the weekend, she got an EON bill for over £300. There has been... see more
  • Smart meter install to get overnight EV charging rate.
    @KenMavor Thats good news. My smarts are all working OK, but one unexpected consequence of a meter swap is that the EAC is reset to an average... see more
  • Whatsapp
    @geoffers ​​​​​​​which is why email is better as you have a verified audit trail to refer to! see more
  • Whatsapp
    @Doxxy - I wouldn't hold your breath 😲 ... from seeing others' experience on here don't expect a call back: EOn don't seem to assign ticket numbers... see more
  • Whatsapp
    @meldrewreborn Thank you for the warm welcome, i will just hang fire and see if any of the organ grinders are about to assist further. see more
  • Smart meter install to get overnight EV charging rate.
    Hiya. All sorted by poppy. Engineer coming this Wednesday in the afternoon to fit smart meter. Whether it connects is open for debate but should... see more
  • Whatsapp
    @Doxxy ​​​​​​​welcome to the forum. Most here are other customers but we’re an experienced bunch and are usually of great help. But we’re not... see more
  • Whatsapp
    The service hasn't been great for me, it must be a month of chat and no resolution every day the same questions are asked and i am never offered... see more