-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
@JoeSoap It’s ironic that the price cap was introduced to protect those who never switched supplier or tariff. It nevertheless represented the... see more
- 10 Hours Ago
-
6replies
-
0thumbs up
-
1284views
-
@meldrewreborn Swings and roundabouts, I guess. However we choose our tariffs, at least we're making an effort rather than sticking on the same... see more
- 11 Hours Ago
-
6replies
-
0thumbs up
-
1284views
-
@JoeSoap Yes that happened to me twice, but I’d had years of big savings from the competitive suppliers before that. It seems that OFGEM can... see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
1284views
-
Hello @Sean12 I'm so sorry to hear of the trouble you've had with this I do know that @Milly_EONNEXT has reached out to you a little while ago and... see more
- 23 Hours Ago
-
12replies
-
0thumbs up
-
3816views
-
@Mymoney welcome to the community 😊 I've popped you a message for more information. It would be good to get a bit more detail on what's happened... see more
- 1 Day Ago
-
2replies
-
1thumbs up
-
135views
-
I do take notice of the ratings when switching but also the price of course. I tend to choose one of the big suppliers and seem to recall that some... see more
- 1 Day Ago
-
6replies
-
0thumbs up
-
1284views
-
@JoeSoap I'll keep fingers crossed 🤞 but it sounds like a blip.. 👍 see more
- 1 Day Ago
-
902replies
-
1thumbs up
-
234512views
-
Firstly, my 'Meter Read History' in my online account says the readings are pulled on the 6th of every month as does the Smart Meter Readings on my... see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
Hello @Mymoney Anasa here! I work on the Community 👋 I'm so sorry to hear that you've had such an awful time with your Smart Pay as you go... see more
- 1 Day Ago
-
2replies
-
0thumbs up
-
135views
-
@JoeSoap I don't actually take much notice of customer service ratings, as I feel the evidence for doing so is weak. The vast majority of... see more
- 1 Day Ago
-
6replies
-
0thumbs up
-
1284views
-
Hey @moschops123 I have had it confirmed by our smart expert that we can book 3 phase for you, however we can't do this if an account is in the... see more
- 1 Day Ago
-
3replies
-
0thumbs up
-
830views
-
Happy Tuesday Community! We're so excited to welcome our newest members 🎉 @amyaston @nicolgina @meghanandzoe @Munier @BigD @Firewitch @Thrifty ... see more
- 1 Day Ago
-
70replies
-
0thumbs up
-
27731views
-
Don't forget the 🧠 as part of the monitoring process. 😁 see more
- 1 Day Ago
-
902replies
-
1thumbs up
-
234512views
-
Just for interest what does your Eonapp say for the 6th of July, ( that was the date to smart pull wasn't it)? My Eonapp is 👍 on both counts for that... see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
Same for me. see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
@Mailman @WizzyWigg Thanks for letting me know 👍. Just checked my Bright app and all the data is there again so must have been a glitch. Still no... see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
Hey @PeteT76 👋 Firstly, welcome to the Community! With the address, it does seem strange 🤔 It could be that the National Database has not yet... see more
- 1 Day Ago
-
2replies
-
0thumbs up
-
1417views
-
I also had a look at the app and as you say a few days behind. So in order of usefullness for my energy monitoring: IHD (gas 30 mins out but... see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
I'm not sure getting a smart meter was a good idea.. seemed like a great idea at the time. I wanted to be able to top up using the APP. Since having... see more
- 1 Day Ago
-
2replies
-
0thumbs up
-
135views
-
@JoeSoap @Mailman Electric data on Bright this morning, 👍. No gas data since 29th of June. Eonapp working fine. Three days behind as... see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
Yes just checked this morning and both utilities showing correctly i.e. I have full kWh data up to and including yesterday. see more
- 1 Day Ago
-
902replies
-
0thumbs up
-
234512views
-
Hey @MartynCooper I agree the whole point in having an app is so you phone in less! However from what I can see we don't have a matching email... see more
- 2 Days Ago
-
70replies
-
1thumbs up
-
27731views
-
@Anasa_EONNext whats the point of an app if you have to phone up ,you obviously have my email however still no reply from the app to reset see more
- 2 Days Ago
-
70replies
-
0thumbs up
-
27731views
-
Good evening @MartynCooper I'm so sorry to hear that you've not been able to log into our App. Have you been in touch with customer services to get... see more
- 2 Days Ago
-
70replies
-
0thumbs up
-
27731views
-
@Han_EONNext nope,still can't log onto app,still no email to reset password, eonnext you're a shambles. see more
- 2 Days Ago
-
70replies
-
0thumbs up
-
27731views
-
Hiya Community 😊 Happy Monday! @MartynCooper did you manage to get set up? 😊 Just popping in to give a huge Community welcome to our newest... see more
- 2 Days Ago
-
70replies
-
1thumbs up
-
27731views
-
Thanks for that. Just thought I'd check all was the same today as my Bright looked ok yesterday but rubbish today 😕 see more
- 2 Days Ago
-
902replies
-
1thumbs up
-
234512views
-
Electric, 👍. Gas, 👎. Nothing new. As I said put the two apps together it's a 👍 from me. Oh add the manual side 🧠 . 🤣 see more
- 2 Days Ago
-
902replies
-
2thumbs up
-
234512views
-
@WizzyWigg @Mailman Is the Bright app working as it should for you guys? see more
- 2 Days Ago
-
902replies
-
0thumbs up
-
234512views
-
@Mailman Looks like you're cooking on gas up there... and being billed automatically and correctly for it. I just checked things again and my gas... see more
- 2 Days Ago
-
902replies
-
0thumbs up
-
234512views
-
Tis good news 🤞but....... If you only had access to one piece of technology and remove common sense and pen and paper that's where the problems... see more
- 2 Days Ago
-
902replies
-
1thumbs up
-
234512views
-
@JoeSoap No issues in County Durham. Another month of smart meter reads taken on the due date (1st) with both readings (and the generated... see more
- 2 Days Ago
-
902replies
-
2thumbs up
-
234512views
-
Hey, that’s good news about the smart meters doing their job 👍 I get some gaps in Bright and just had a look a minute ago but apart from this... see more
- 2 Days Ago
-
902replies
-
0thumbs up
-
234512views
No More Results
No Recent Activity