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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Morning Community Members! A new week which means new members! 😊 Welcome to our Eon Next Community @Tribillowl @K666DAN @emoXpunk it's great to... see more
- 3 Hours Ago
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Not since HMRC went digital. The only other reason is where you need to provide a paper copy of a recent utility bill for identification or proof of... see more
- 3 Hours Ago
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The RTS simply controls the switching of the meter registers as @KayH has switched from a dual rate to a single rate tariff, then this is an entirely... see more
- 3 Hours Ago
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Hey @KayH Thank you so much for your picture. I can see the wires from the RTS meter go into the meter which will switch between the rates... see more
- 4 Hours Ago
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@Tribillowl Absolutely. Existing customers who already have a fully enrolled smart meter already set to half-hourly readings will have the same... see more
- 14 Hours Ago
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Hello @Anne14 , welcome to the community 😁 Some great advice by @retrotecchie - it's handy to be able to have them all stored in one place, you could... see more
- 15 Hours Ago
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@geoffers Thank you, i guess I'll have to wait and see what E.on say tomorrow if I can get through. see more
- 15 Hours Ago
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Thank you for coming back with the update @Broomfield 😁 - it's great to hear the team got back with further clarification see more
- 18 Hours Ago
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@K666DAN - this is something I found on the MSE forum, posted by an EOn representative: Helena ... see more
- 18 Hours Ago
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@K666DAN - unfortunately there seems to be regular reports of power cuts causing IHDs to disconnect, and unfortunately you'll probably find that... see more
- 20 Hours Ago
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Despite reading cases of delays on transferring to the Next Drive Fixed V5, I today, 29/12/24, pressed the change button and received an email within... see more
- 21 Hours Ago
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I'm hoping someone can help.... I have my electric with E.on and my Gas with Ovo. We recently had a powercut and now the smart meter for my gas... see more
- 21 Hours Ago
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Hey @fireplex That's great to hear! Please let us know if there is anything else you need 😊 see more
- 1 Day Ago
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Hey @Helenzoe Welcome to our Eon Next Community, I am Indy one of the community coordinators. As @WizzyWigg advised please check out the above... see more
- 1 Day Ago
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Hey @stravix I hope you're well? I am Indy one of the community coordinators, I am sorry to hear we haven't been able to provide you with a new... see more
- 1 Day Ago
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Good Morning Community Members, I hope you all had a lovely Christmas!? Let's give our newest member a big warm welcome @Rosiedog12 thank you... see more
- 1 Day Ago
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You need to press for a replacement meter and probably the IHD as a matter of priority. Otherwise your bills will be estimated, which is less than... see more
- 1 Day Ago
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@geoffers Yes I was referring to the IHD ... thank you for that clarification. see more
- 1 Day Ago
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@geoffers Yes I was referring to the IHD ... thank you for that clarification. see more
- 1 Day Ago
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Three weeks and still waiting to switch to Next Drive, been told it's still an issue with connecting to the meter, can't see what it is because I've... see more
- 1 Day Ago
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Presumably what you're describing is your in house display (IHD) : your actual smart meter is going to be in a cupboard/cabinet somewhere. The IHD... see more
- 1 Day Ago
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I'm also in this position, smart electricty meter with no updated reading since October. I've only realised today after updating the reading a month... see more
- 1 Day Ago
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My question relates to my Wifi smart meter which does not appear to understand that I have a solar installed. I had PV solar and a battery... see more
- 1 Day Ago
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