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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Hello everyone! 😊 I thought I would just pop a link to our thread Meter Certification - Do I need my meter replaced? as this provides lots of... see more
- 10 Minutes Ago
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Hey @Frannyboy 👋 I realise that this is an old thread but I just wanted to comment with some info in case anyone comes here with the same question. ... see more
- 53 Minutes Ago
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This is an interesting concept - I'm not in the know really when it comes to EV but I'm keen to learn more. Did you manage to find out anything more... see more
- 1 Hour Ago
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Hi @DeLory 😀 I appreciate it's been a while since this was posted. Did you manage to get an appointment? It would be great if you could... see more
- 2 Hours Ago
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@meldrewreborn And if you compare the app explanation to what's online on the website they're different. No true explanations. see more
- 2 Hours Ago
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That tells us nothing we didn’t know before. Clearly a new supplier might be in a different position over previous consumption compared to a long... see more
- 3 Hours Ago
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This thread has now been closed see more
- 3 Hours Ago
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@Andy65 i don’t think the supplier actually has a role in these EAC changes, apart from submitting reading. There is no ability to change the EAC... see more
- 3 Hours Ago
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This is the explanation as per the latest version of the app. Make of it what you will. 🤔 PS The new feature still not visible at the moment 😉. see more
- 6 Hours Ago
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@meldrewreborn Looking at my last bill of Dec 21 prior to smart meters being fitted, my Elec EAC was 1670 and Gas was1019. My first smart meter... see more
- 7 Hours Ago
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Hi @Lee_EONNext You keep mentioning 'quote' in your reply but the points being raised here refer to current customers who have simply had their... see more
- 7 Hours Ago
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@Lee_EONNext but the national database isn’t an accurate figure - it doesn’t produce an annual increment as my own data has conclusively shown. ... see more
- 18 Hours Ago
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I'd love to be able to confirm either way BUT I can't see any difference between this update and the previous version. If there are any changes they... see more
- 19 Hours Ago
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@WizzyWigg is it accurate? see more
- 19 Hours Ago
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@meldrewreborn If you have access to actual data this is what we use, if the customer doesn't then that's when we estimate or use EAC as a guide and... see more
- 20 Hours Ago
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Evening @meldrewreborn This is the latest update to the app 🤔. see more
- 20 Hours Ago
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@Lee_EONNext I've found this link from OFGEM. https://www.ofgem.gov.uk/publications/decision-estimated-annual-cost-domestic-consumers In it... see more
- 20 Hours Ago
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The Energy Ombudsman publishes data each quarter for energy supplier complaints it receives and resolves. Of course if a supplier is good at dealing... see more
- 1 Day Ago
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Good Morning 😁 I hope everyone is having a lovely day so far! A very warm welcome to our new members @Hewison & @Hibaldstow10 👋 It's great to... see more
- 1 Day Ago
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@meldrewreborn I will reach out to the original poster via DM see more
- 1 Day Ago
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@Lee_EONNext as you’re on call today, perhaps you’d like to comment on this one, it’s an old case with no apparent resolution. see more
- 1 Day Ago
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@SMc This thread went quiet some time ago. although I participated in the thread I didn’t understand the exact course of events as I do now. ... see more
- 1 Day Ago
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Evening @RichardHurst I hope you're well? I can see the Hems have been great at helping you but if there is anything else you need please let... see more
- 1 Day Ago
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@Indyk_EONNext That's really interesting, and such lovely traditions. Happy Lohri. ✨ see more
- 1 Day Ago
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