-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
Good afternoon everyone! Let's welcome our newest members @Juliemoody @babzybabe and @Gazza73nova it's great to have you join our community! 🌟 ... see more
- 1 Minute Ago
-
223replies
-
0thumbs up
-
233934views
-
Thank you. To illustrate the problem the estimated ANNUAL night usage on the account was 64kwh, then for just a 3 WEEK period on an empty property... see more
- 2 Minutes Ago
-
9replies
-
0thumbs up
-
96views
-
@meldrewreborn I love how interested you are in the number of customers we have left but due to confidentiality i am not able to share this number... see more
- 13 Minutes Ago
-
8replies
-
0thumbs up
-
3407views
-
@Cat17 please remember I can’t see the detail of the bill so I’m writing in general terms. i’m very surprised no staff have dropped in on this... see more
- 17 Minutes Ago
-
9replies
-
1thumbs up
-
96views
-
Thanks but that doesn't explain the massive disparity between the estimate and the final reading, not does it explain why a night rate bill for 3... see more
- 2 Hours Ago
-
9replies
-
0thumbs up
-
96views
-
@LeighH_EONNext A snapshot of the numbers would do. And while customer numbers will drift over time rapid change is practically impossible. see more
- 2 Hours Ago
-
8replies
-
0thumbs up
-
3407views
-
@Cat17 the estate of the deceased is liable for the account until the date of his passing. If a curate reading is not available for that day... see more
- 2 Hours Ago
-
9replies
-
0thumbs up
-
96views
-
Hey @meldrewreborn 😊 Great question however the answer is really not as simple as a number. Why? 🤔 The market moves all the time meaning that... see more
- 2 Hours Ago
-
8replies
-
1thumbs up
-
3407views
-
I'll also add that prior to his death the account was fully up to date. see more
- 2 Hours Ago
-
9replies
-
0thumbs up
-
96views
-
Thank you. As you'll appreciate letters such as these are particularly distressing to grieving families. My issue with his final bill is that the... see more
- 2 Hours Ago
-
9replies
-
0thumbs up
-
96views
-
We get many fewer problems with the treatment of the bereaved than we used to but obviously there is still some way to go. Hopefully resolution here... see more
- 3 Hours Ago
-
9replies
-
0thumbs up
-
96views
-
@theunknowntech @JoeSoap@HannahD_EONNext @Tracy @Andy65@Han_EONNext @DebF_EONNext@Anasa_EONNext @meldrewreborn@Lee_EONNext @Mailman @WizzyWigg@M4rc... see more
- 3 Hours Ago
-
9replies
-
2thumbs up
-
96views
-
@Cat17 I’m sorry for your loss and the treatment you’re received. Most here are other customers like me, who try to assist. We’re not... see more
- 3 Hours Ago
-
9replies
-
1thumbs up
-
96views
-
@Andy65 the manual calculation is better, data from the gas meter is an approximation and reliant on tariff information being up to date. once... see more
- 3 Hours Ago
-
6replies
-
0thumbs up
-
127views
-
Hi @Clachan The problem is that the gas meter only sends a meter reading every 30 minutes so the 'Now' display on the IHD isn't much use. Also, if... see more
- 5 Hours Ago
-
6replies
-
0thumbs up
-
127views
-
Being sent a letter in response to being advised that a customer was deceased with the phrase 'sorry to hear you're leaving us' 'hope you're happy in... see more
- 7 Hours Ago
-
9replies
-
0thumbs up
-
96views
-
another one frozen smets2 at least a month.. I have provided the same meter readings like previous month see more
- 16 Hours Ago
-
17replies
-
0thumbs up
-
44352views
-
@Clachan These links have more information about the Chameleon IHD: https://chameleontechnology.co.uk/inhomedisplayhelp/... see more
- 16 Hours Ago
-
6replies
-
0thumbs up
-
127views
-
@WizzyWigg thanks to you and Debf that is the unit I have not very good I'm only interested in the Now part. The electric shows what you are... see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
127views
-
@ThomasK this is why I came onto the forum see if anyone could shed any light . The first I heard was a lady who had just had £3200 debt wiped and... see more
- 1 Day Ago
-
21replies
-
0thumbs up
-
10687views
No More Results
No Recent Activity