Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • EDMI ES-10B no longer recording consumption
    another one frozen smets2 at least a month.. I have provided the same meter readings like previous month see more
  • Reading the ihd
    @Clachan These links have more information about the Chameleon IHD: https://chameleontechnology.co.uk/inhomedisplayhelp/​​​​​​​... see more
  • Reading the ihd
    @WizzyWigg thanks to you and Debf that is the unit I have not very good I'm only interested in the Now part. The electric shows what you are... see more
  • Winter Support Scheme 2024
    @ThomasK this is why I came onto the forum see if anyone could shed any light . The first I heard was a lady who had just had £3200 debt wiped and... see more
  • Blank screen after a power cut.
    Hey @JACQSBAK Let's know how you get on and if there is anything else you need 😊 You can also check out How to contact E.ON Next for ways to... see more
  • A great big E.ON Next community welcome!
    Sunday 24th November 2024 Good Morning Community Members! Welcome to our Eon Next Community @Womble @Huggy @Edmundo @JACQSBAK @Steelman123... see more
  • Blank screen after a power cut.
    Thanks very much for the information provided, it has certainly put my mind at ease. It would be beneficial to customers if when calling EON,... see more
  • Overnight usage: can't be that high?
    Let us know how you get on @Edmundo, a few hundred watts extra over the same time period seems an odd amount to me. see more
  • Reading the ihd
    @Clachan This video is for the Chameleon IHD. https://m.youtube.com/watch?v=QxXpFj9Z9b8 As @DebF_EONNext said if you can tell us which IHD you... see more
  • Prepayment electric
    Wow! Thanks for the info. You are good! Maybe I have more on my key than I thought? Anyway, thanks again. Take care! see more
  • Reading the ihd
    Hey Clachan which IHD model do you have? We don't currently have any that scroll through the screens directly but it is potentially something we... see more
  • Reading the ihd
    Is there a video showing the individual IHD pages with explanation available but NOT the one featured with girls see more
  • Prepayment electric
    @Womble Doing a little surfing 🏄 it looks like traditional (non smart) electric meters can hold £250 max but gas is much higher. I've seen £999... see more
  • Prepayment electric
    Yes it’s very strange, my gas is currently at £307 in credit and lets me add weekly but the electricity isn’t playing ball! I’ll check what’s on the... see more
  • Prepayment electric
    @Womble You are welcome. It is possible possible that you need a new key. If your current credit drops and you continue to have the same problem... see more
  • Overnight usage: can't be that high?
    @Andy65 thank you! Here's the meter (quite new, as the smart meter stopped communicating with the main meter & it needed replacing). This sits in... see more
  • Prepayment electric
    ​​​​​​​thank you!!! 🙏🏻 see more
  • Prepayment electric
    @Womble This thread should answer your question :... see more
  • Prepayment electric
    Hi Does anybody know the amount of credit you can have on the meter at one time? My balance is currently £140.00 and I have roughly about £80 loaded... see more
  • Blank screen after a power cut.
    @JACQSBAK hey welcome to the community 👋 I'm Deb one of the senior coordinators on the forum. It should stay in this mode until an engineer can... see more