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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@geoffers Yes I was referring to the IHD ... thank you for that clarification. see more
- 5 Hours Ago
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@geoffers Yes I was referring to the IHD ... thank you for that clarification. see more
- 5 Hours Ago
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Three weeks and still waiting to switch to Next Drive, been told it's still an issue with connecting to the meter, can't see what it is because I've... see more
- 12 Hours Ago
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Presumably what you're describing is your in house display (IHD) : your actual smart meter is going to be in a cupboard/cabinet somewhere. The IHD... see more
- 13 Hours Ago
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I'm also in this position, smart electricty meter with no updated reading since October. I've only realised today after updating the reading a month... see more
- 14 Hours Ago
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My question relates to my Wifi smart meter which does not appear to understand that I have a solar installed. I had PV solar and a battery... see more
- 16 Hours Ago
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Hi, my switch is complete now thanks see more
- 16 Hours Ago
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Hello @fireplex @GrayStoke 👋 The team need to do various checks before applying this tariff so it can be billed correctly. Any updates on your end?... see more
- 19 Hours Ago
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Good Morning Community We have some new members to welcome today - hello to @MConaty @Helenzoe @paulwebster @SalvadorVa - Welcome to the Community... see more
- 21 Hours Ago
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Response received from E.ON 27/12/24: Thank you for getting in touch. The IHD will show you the usage and the price as normal. However, the money... see more
- 22 Hours Ago
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@KayH You should be absolutely fine then. see more
- 1 Day Ago
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@retrotecchie Thanks. No, no electric heating, only an oil- fuelled boiler. see more
- 1 Day Ago
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@KayH It looks to me like the RTS just operates as a 'ratechanger' for the meter and doesn't appear to have any wiring feeding any heating... see more
- 1 Day Ago
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Evening @Helenzoe Does your accommodation at the moment have storage heaters/water heating controlled by RTS (Radio Tele Switch)? If so it might be... see more
- 1 Day Ago
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I have received an email from EON and quite frankly I find it intimidating and threatening. I am in rented accommodation and do not want a Smart... see more
- 1 Day Ago
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Hello @Sergiu, welcome to the Community 👋 It looks like half of your post has disappeared - if there's anything we can help with, you can contact an... see more
- 1 Day Ago
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Ignore the white box on the right - I thought it might be something to do with the meter but it's a defunct doorbell chime. see more
- 1 Day Ago
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@KayH Thank you for your question. It does depend on what is wired into the RTS box itself. Can you please send us a picture of... see more
- 1 Day Ago
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I am waiting for the account to be updated now. Hopefully the problem will be sorted out by the end of next year. If not I will move to a different... see more
- 1 Day Ago
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Good Morning! 😁 I hope everyone has had a wonderful Christmas! A very warm welcome to our newest members @carljp @Cia10 @Anne14 @daddyp... see more
- 1 Day Ago
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@stravix There was nothing wrong with your doofah as long as you didn't plug anything into the pass-through socket. It's now vanished into a... see more
- 1 Day Ago
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Hi there, Back at the beginning of June we received an email saying we needed to unplug our Alt-HAN device (supplied by you) due to a possible... see more
- 1 Day Ago
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Thankyou for your response. I presumed that's what it would be but didn't want to take it for granted and can't afford to get it wrong. Hope you're... see more
- 2 Days Ago
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@Cia10 From 00.00 on 24 Dec to 23.59 on 26 Dec inclusive. see more
- 2 Days Ago
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