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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@HelenaP_EONNext thanks, may action your offer once I have a reasonable technical grasp on what is needed. kind regards…Rich. see more
- 2 Hours Ago
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@HelenaP_EONNext Good morning Helena and thanks for the welcome. I don't know if you will have seen a post I put on last night "Billed for another... see more
- 2 Hours Ago
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Good morning everyone! It's certainly a little chilly at the moment ❄ Lets welcome our newest members @Pembs @Trucker @Egg @AletheaGer... see more
- 2 Hours Ago
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@Donnalou. If you were told that being in debt wa part of the criteria then that illustrates what secrecy causes- confusion and ill informed... see more
- 2 Hours Ago
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@Andy65 Thanks for your thoughts. The two meters are side-by-side in the same cupboard, which houses meters for 5 properties in one part of the... see more
- 2 Hours Ago
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Hi @JennyTP I've never come across anything like this myself before but my first thought is that the responsibility lies solely with whoever is... see more
- 5 Hours Ago
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Yes, another piece of contradictory infirmation. CAB is incorrect. It is not my responsibility to read the meter per the DNO. Did I pay for a meter... see more
- 13 Hours Ago
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It seems I may have been misinformed in my email.i appreciate the information that's been posted see more
- 13 Hours Ago
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I appreciate this is an old thread, but I thought I would pop a link to our thread How E.ON Next calculate Direct Debits for anyone with a similar... see more
- 15 Hours Ago
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Hi @Rich29 welcome to the community! 😊 I can see some of our members have provided some good advice 🌟 Have you been in contact with our... see more
- 15 Hours Ago
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A new member here, looking for help. We had Eon come to fit a Smart Gas meter recently for our flat and it was fitted with no problems. (At the... see more
- 16 Hours Ago
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@HelenaP_EONNext Always pleased to clarify potential misinformation. see more
- 16 Hours Ago
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@Donnalou Hello, welcome to the community! 😊 I understand that eligible customers for the winter support scheme will be contacted directly,... see more
- 16 Hours Ago
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Don't apologise. You did the right thing. Feedback is vital and your perception of how a product/service is presented is important. 👍 see more
- 17 Hours Ago
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I can only confirm what I was told in an email.i apologise if I wrote something I shouldn't of,I was only relaying what was in my reply.i understand... see more
- 17 Hours Ago
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@Donnalou This support scheme is shrouded in secrecy because the eligibility criteria are not published. Clearly those on PAYG cannot get into... see more
- 18 Hours Ago
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I contacted Eon requarding winter support scheme as I knew nothing about it.after much tooing and froing of emails,I got a sorta straight answer.you... see more
- 18 Hours Ago
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I guess the responsibility for the meter's location is the homeowner's and not the supplier, so in your case the fact you have an unusual location is... see more
- 19 Hours Ago
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@Johnn635 The meter might be fully working after their visit but your electrical systems downstream of the meter? Any assurances on that? ... see more
- 19 Hours Ago
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Hey community 👋 In this thread I want to focus on Affordability and Vulnerability however there's been lots going on in the E.ON Next community... see more
- 19 Hours Ago
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Just love the reply - 'Our engineers will attend the site .. and leave the customer with a fully workin meter'. What about a meter which requires you... see more
- 19 Hours Ago
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Thanks for sharing @Courtney_EONNext now more than ever the Radio TeleSwitch Off thread is really important as this is coming up very quickly!! see more
- 20 Hours Ago
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@WyndStryke that is a very good point. I will flag this up as it is certainly something that should be happening! see more
- 21 Hours Ago
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OK looks like it is solved - the email address changed when the SEG account was linked, from the looks of things. Still a valid email address going... see more
- 22 Hours Ago
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Good Morning Members 👋 Happy Wednesday! I hope everyone is having a lovely morning so far. A big warm welcome to our newest members @Bowser... see more
- 1 Day Ago
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Morning @WyndStryke - It sounds like what might have happened is that when your account was set it it has been linked to your energy account on our... see more
- 1 Day Ago
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@retrotecchie No worries, thanks for letting me know….Kind regards, Rich. see more
- 1 Day Ago
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@Rich29 I'm not entirely communicado but having to cope with a phone on very sketchy 4g. Normal service should be resumed later in the week... see more
- 1 Day Ago
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all the more reason to fit the communications hub (SKU?) upon installation. see more
- 1 Day Ago
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Yes I know 👍 see more
- 1 Day Ago
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Good Evening @Boraman Welcome to our Eon Next community, I am Indy one of the Nexties here. 😊 Firstly I am sorry to hear your query hasn't been... see more
- 1 Day Ago
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