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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@meldrewreborn we totally understand your concerns and messages are responded to asap when one of us is around. However as you know the forum isn't a... see more
- 5 Minutes Ago
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@meldrewreborn we totally understand your concerns and messages are responded to asap when one of us is around. However as you know the forum isn't a... see more
- 5 Minutes Ago
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@Indyk_EONNext while the forum isn’t a customer service portal, I was anticipating a rather quicker team response to this matter. I tagged the... see more
- 14 Minutes Ago
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Hi @Cat17 Firstly, I am sorry to hear of your loss and I do apologise for the experience you have had. Just to make you aware we are not a... see more
- 24 Minutes Ago
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I wonder if the decision to switch off the RTS signal was predicated on the presumption that smart metering would be so widespread by now that RTS... see more
- 1 Hour Ago
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I have a detached house with a separate garage 5M away. The meter box is on the opposite side of the house from the garage. Into the garage from... see more
- 2 Hours Ago
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@Laura1975 the IHD gets its data from the meter The meter gets its pricing data from the supplier. So its customers services for you,... see more
- 2 Hours Ago
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@retrotecchie Well I did ask. 🤔🤔 see more
- 2 Hours Ago
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Hi How can I update my IHD so it shows my new tariff thanks Laura see more
- 2 Hours Ago
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@meldrewreborn The 198kHz carrier frequency is amplitude modulated by audio to generate the Radio 4 broadcast. However, the carrier has a digital... see more
- 11 Hours Ago
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While the transmitter will still be functional, presumably its signal are at various frequencies and codings, so the RTS signal must be unique so... see more
- 11 Hours Ago
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@meldrewreborn The real reason is money, no doubt. All RTS users which include not only the suppliers but the DNOs, plus other agencies have to... see more
- 12 Hours Ago
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@KasiaJ Just to add to what @retrotecchie said above, the meter stores it's ½ hourly readings in UTC time (ie GMT) so in summertime EOn apply the one... see more
- 12 Hours Ago
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@retrotecchie so are customers being lied to, so to increase the uptake of smart meters (surely not😄😇) or for any other reason best known to... see more
- 13 Hours Ago
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The Droitwich transmitter will be in operation for at least another two years. The RTS system is used for many other purposes than just energy... see more
- 14 Hours Ago
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@millzee making a formal complaint might be a good place to start. Or switch supplier and get then to switch the meter. If you could get... see more
- 14 Hours Ago
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Good evening @TAYLOROY How are you? We took your question away and can confirm that you are benefiting from an off peak rate for your EV on the Next... see more
- 15 Hours Ago
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@Anasa_EONNext I haven't got my smart meter yet - so its not for me. see more
- 15 Hours Ago
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Progress has so far been slow and many customers will baulk at the idea of having a smart meter - Hopefully the fact that June is a summer month... see more
- 15 Hours Ago
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Good evening @Thewookiewon How are you doing?😀 Just a quick update if you've not seen this already our Everyday Tracker is now Trial ready! any... see more
- 15 Hours Ago
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Are these **** meters ever going to work? Time and time agian I put credit on my meter and the gas ******* goes off I go to this piece of ****... see more
- 15 Hours Ago
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I’m currently on an ev tarrif, 7p during the night. Any chance we can see an example day, what we would be paying tomorrow now. see more
- 16 Hours Ago
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Hello @geoffers @meldrewreborn @Andy65 How are you all? Just reaching out to let you know that our Energy Tracker is Trial Ready If you wanted to... see more
- 17 Hours Ago
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@Pianoman You're welcome. I'm very pleased to read they've given you your refund and changed your account to variable direct debit. That's great... see more
- 18 Hours Ago
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Now that I've contacted them they've put the statement on their website for me to read. At least I know how much they've charged me in the last... see more
- 18 Hours Ago
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@Tommysgirl Thank you for your advice. I first requested a refund on the 16th September. After numerous emails, phone calls, I've finally... see more
- 19 Hours Ago
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