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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@Amanda04 Probably a good idea. You need to make sure that any outstanding bills prior to the end of the previous tenancy are correctly... see more
- 24 Minutes Ago
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Thank you for your response. I understand that. But do I need to contact them in the mean time. see more
- 30 Minutes Ago
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@marktom Always a pleasure to try and help out 👍 Incidentally, a quick shufti at your figures tells me both meters are dual rate but it looks... see more
- 53 Minutes Ago
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@Amanda04 All the time the property is untenanted then responsibility for the bills lies with the owner or their agent. Even if no energy is... see more
- 56 Minutes Ago
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I’m the managing agent for a property that I’ve just started to manage. The property has been empty for over a month and the Property is receiving... see more
- 1 Hour Ago
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I'm just going through old threads came across this one - I just wanted to say @Andy65 and @JoeSoap you both really pulled together for @Yippeekyeyay... see more
- 1 Hour Ago
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I realise this is an old thread but just in case anyone comes across a similar problem it would be helpful to know if this was a classic prepayment... see more
- 1 Hour Ago
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Hi @Oversonneil 👋, I hope you're well! I appreciate this post was a while ago however we'd love to know how you got on and if you ended up going with... see more
- 3 Hours Ago
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Hi @Indyk_EONNext. Thanks for the answer. One more question if I may? We try and charge our car during the day while our solar panels are... see more
- 3 Hours Ago
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@Poppy_EONNext Hi Poppy, thanks for reaching out. Unfortunately the smart meter is still a ‘dumb meter’ as it cannot pick up a signal to connect... see more
- 3 Hours Ago
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@hwan926 Hi! it's been a while since you've posted 😊 I appreciate this is an old thread, but I just wanted to check if you received any advice or... see more
- 4 Hours Ago
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Hey @IamKeef Welcome to our Eon Next Community, I am Indy one of the Community Coordinators. 😊 Installing a smart meter for your energy account... see more
- 4 Hours Ago
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26 days and counting and still no swap to Drive, CS tells me Eon Smart Meter Academy is looking at it whoever they are and no response from the DCC….... see more
- 4 Hours Ago
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Hey @Abacus123 It's been a while, just checking in to see how you got on with your smart meter exchange and if you managed to get it sorted? ... see more
- 4 Hours Ago
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Many thanks for your reply. There's some great info in there - I feel I've learnt more in the last 2 days than the last several years trying to deal... see more
- 5 Hours Ago
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Thanks for your reply - I've attached 2 snippets of my statement. 1 for the standard meter and 1 for the heating boiler. If I go on-line and try to... see more
- 5 Hours Ago
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Woohoo, my theory seems to have worked - they have just reduced my DD by £25 as the account has been in credit every month since adjusting my payment... see more
- 5 Hours Ago
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Good morning everyone! Lets welcome our newest members @MatthewGlymn @Scamp @IamKeef @gmb69 @Laddie @marktom @Haddo @Sarahchat @Dunks60... see more
- 6 Hours Ago
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@retrotecchie I've been thinking about it. What they did was to accidentally set the dual rate meter to a single rate mode. It still kept the two... see more
- 6 Hours Ago
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@marktom Does the time switch show anything approximating the correct time? Does it actually run? Is the White meter also a two-rate meter? ... see more
- 15 Hours Ago
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@EV7 You seem to have had the opposite problem to most folks. The majority of issues are when the meter records both rates correctly, but the ALC... see more
- 15 Hours Ago
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@marktom OK. Can you post an image of the section of your bill showing the units consumed and price - but omitting ALL personal information? And... see more
- 15 Hours Ago
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