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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@meldrewreborn Thanks to everyone for the helpful replies! This all points to another source for the voices, and I may have found it! An ... see more
- 23 Minutes Ago
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Well the following was the message I had received from them: I will query to see if we have the equipment available for the smart meter exchange.... see more
- 48 Minutes Ago
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Hey @Neil54 🙂 Welcome to the Community! Now that is something I haven't heard of before. Leave this with me, I am going to reach out to the smart... see more
- 1 Hour Ago
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@doestechworkreally : As @WizzyWigg says, this seems to be a common problem ... there have now been several posts on this forum with people whose... see more
- 2 Hours Ago
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I am sorry to hear of the issues you are having @millzee! I am going to pop you a DM to get some details from you so I can personally look into... see more
- 2 Hours Ago
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@Praxine You need to insist that they replace the meter which is faulty and decades out of date. Why are they prevaricating? You have to be... see more
- 3 Hours Ago
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@doestechworkreally I'm assuming you are talking about your IHD (In Home Display), sorry to say this is becoming an increasingly common problem. I'd... see more
- 3 Hours Ago
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Hi, quick update, Eon has contacted me and requested another photo for today which I have sent them, also attached it here, meter reads 06064. ... see more
- 3 Hours Ago
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@Neil54 It’s not a talking meter! Whether there is some sort of interference that’s causing it to make a noise would be my best guess. see more
- 4 Hours Ago
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After a recent power cut, our smart (?) meter is unable to connect, just says searching for connection. unplugged several times, soft reset with... see more
- 4 Hours Ago
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@meldrewreborn Further to this post, the model is Landis & Gyr E470 Type 5424 The box above is WNC UBC TN6 SKU1 Cellular Thank you! see more
- 4 Hours Ago
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Good Morning! How is everyone today? Let's all give a warm welcome to our new members @Raynerptr @kino @Suejtay @areya @eastcliff @Hobnob123 &... see more
- 6 Hours Ago
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@kino Hi have a look at this thread it might be relevant to your problem.... see more
- 20 Hours Ago
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tried registering for the account but no emails have been sent at eonnext.com, checked my spam folder and have repeatedly attempted to resend emails... see more
- 21 Hours Ago
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@HelenaP_EONNext could you drop @millzee a DM please to get their account details as the issue is causing immense frustration? see more
- 21 Hours Ago
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@millzee looking back at your previous posts it seem you have a long history of problems with your pre payment smart gas meter. Has it ever been... see more
- 22 Hours Ago
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4 times now "PLEASE WAIT OPENING VALVE!" NOISE THEN NOTHING AGAIN AND AGAIN ITS GETTING A JOKE NOW see more
- 22 Hours Ago
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Can i get someone out to rip out my gas meter please? It doesnt work and is stressing me out more and more each day. I am going to rip the thing... see more
- 22 Hours Ago
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@ANN8619 we’ve discussed all this in the thread above. Bottom line modern storage radiators are much better than the older types, primarily... see more
- 22 Hours Ago
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@ANN8619 Not with storage heaters! They might help, but not by very much. see more
- 23 Hours Ago
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@silverfox55 You simply need to tell customer services you wish to change to a non E7 tariff. You will still have to submit both your day and... see more
- 23 Hours Ago
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My mum used storage heaters for years, and we found that while they did the job, managing the temperature could be a real hassle. Once the outside... see more
- 23 Hours Ago
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So if I understand. buy a new meter which I don't want to do, or, persuade customer service to change my settings ?? As I have already asked for... see more
- 23 Hours Ago
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These small changes mentioned in the video don’t seem to make a huge difference in the grand scheme of things 🤔. If you really want to save, it’s... see more
- 23 Hours Ago
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Great news! The price cap’s rising again 😅. I mean, why not? It’s not like anyone's budget is tight already, right? 🙃 see more
- 23 Hours Ago
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@stravix You'll need to complain! Alt-HAN is a busted flush and won't be rolled out en masse any time soon. The last figures I saw from the... see more
- 23 Hours Ago
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@silverfox55 My house was on E7 before I moved in. We ripped out the obsolete E7 hot water tank and the one storage heater, had the meter swapped... see more
- 23 Hours Ago
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@silverfox55 the engineer removing the fuse made your property a fraction safer. It didn’t change your tariff. You need to TELL customer services... see more
- 23 Hours Ago
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