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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Me π. Good point. βββββββI did in this case. In fact tried both restart and complete power off shutdown. It made no difference, but always worth a... see more
- 41 Minutes Ago
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@WizzyWigg You can also try completely powering down and restarting the phone. I have two apps that only ever fully update after a cold boot.... see more
- 56 Minutes Ago
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@wTiLxSiM In my experience of this problem it can take a few days to show the new screen. It might be worth having a look at this thread:... see more
- 1 Hour Ago
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An update - I've installed the app on an old iPad, so IOS and get the same horizontal bars with the tariff tax error, so the update with the sliders... see more
- 2 Hours Ago
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In Android (14), all apps are up-to-date. The Eon app claims to be v.1.12.4193 For the app: cleared cache, cleared memory, uninstalled Shutdown... see more
- 2 Hours Ago
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@wTiLxSiM Give it a go π. Let us know how you get on. βββββββBest wishes for the New Year. see more
- 2 Hours Ago
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Thanks - I'll give that a go. It certainly looks like I'm on the old version, since the bars are horizontal... see more
- 2 Hours Ago
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Horizontal! Looks like I need to reinstall! see more
- 2 Hours Ago
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Good Morning Community Happy New Year 2025 π Please join me in welcoming our first group of new members for 2025!! Welcome... see more
- 3 Hours Ago
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Hello @K666DAN π Welcome to the community. Did you manage to talk to an Energy Specialist? What did they advise? π see more
- 3 Hours Ago
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@WebsiteAddresesWrong Hello, Connor here π I'm going to pop you a private message so I can get some details from you to take a look into this. see more
- 4 Hours Ago
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@Lee_EONNext thanks for the reply, I'll do that. Thanks for your help, I'll let you know if I need anything.ππΌ see more
- 20 Hours Ago
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@MattM1972 I would fix asap, I've seen tariffs disappear within seconds. In terms of adding reads, alot of people will add a read due to the price... see more
- 20 Hours Ago
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I had a load of problems transferring from Octopus as well! I was on an Octopus EV tariff and this caused problems transferring - EON changed meter... see more
- 21 Hours Ago
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@Lee_EONNext Hi Lee thanks for the reply. Should I give a meter reading today, before I fix my tariff? ( I know which one I'm taking) Or should I... see more
- 21 Hours Ago
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@MattM1972 Hi π βββββ@Andy65 has posted the correct answer, just to clarify you would only receive one bill a month. What will happen if you... see more
- 22 Hours Ago
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It's time again to submit manual readings. Anyone with either old fashioned or non smart meters (including dumb smart meters) and on standard... see more
- 1 Day Ago
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@WebsiteAddresesWrong βββββββAnasa. No it has not been resolved. EON said they are referring to IT after I asked for that doing over 3 months... see more
- 1 Day Ago
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Hi @WebsiteAddresesWrong I appreciate it's been a while since this was raised. I wanted to check how you are getting on this? I can see you... see more
- 1 Day Ago
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