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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Dear EonNext, I'm very disappointed with the service since changing over to tariffs from pay as you go tariff and I am considering changing my... see more
- 14 Minutes Ago
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@meldrewreborn that's a great point, I believe this is why making sure that if you have vulnerabilities getting yourself on the PSR is super... see more
- 7 Hours Ago
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Hi @Dilcia Just found the user manual for your EoN Energy SED V3 IHD. see more
- 8 Hours Ago
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@DebF_EONNext i think that the number of schemes to help the vulnerable, while entirely well intentioned, creates a confusing web of help that... see more
- 8 Hours Ago
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Morning @Dilcia Is this still your "Reader" (IHD) ? If so this short video on YouTube by EoN Energy might be helpful.... see more
- 8 Hours Ago
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Yep. All came out in the wash, with the following month a 'freebie' 👍 see more
- 8 Hours Ago
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Hello @SRAPUBLEC - how did you get on? Did you manage to reset your password? It would be great to hear an update 😀 see more
- 8 Hours Ago
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@retrotecchie I don't know how I missed this one! As for your DD this is calculated as soon as we issue a statement so like @Mailman & @Tommysgirl... see more
- 8 Hours Ago
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The Eon app has certainly improved but the hourly display may not be able to be viewed by all. It's definitely the case with me. Yearly, monthly,... see more
- 9 Hours Ago
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If anyone feels like they may benefit from this then - I would suggest getting in touch with our energy specialists who will be able to support you... see more
- 9 Hours Ago
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@Lee_EONNext have you seen the Paylink Portal before? I had some Paylink training previously and I didn't realise how simple it is to complete you... see more
- 9 Hours Ago
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Good morning everyone! 😀 We have some new members to welcome today - big welcome to @Jamesst @Wenmac @LeiYu 👋 Hello everyone - it's lovely to... see more
- 11 Hours Ago
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@Dilcia What make is the meter? Someone may be able to help with its display reading. Although the IHD costs seem to have shot up (which are... see more
- 12 Hours Ago
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@Wenmac You'll need to call Eon Next Customer Services for Business Customers on 0808 501 5699. They aren't open at the weekend though. Their... see more
- 17 Hours Ago
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@Dilcia It’s very difficult to to advise on so little information. But a start would be whether the increase is on gas or electricity? And... see more
- 20 Hours Ago
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The last two days have been milder but yesterday my combine total was almost £9 and today at 9.20pm it is £11.02 !! Even in the cold weather a few... see more
- 22 Hours Ago
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Absolutely agree about EPC rating @meldrewreborn - I have rented since I left home and back then in Scotland EPC wasn't mandatory until 2009, so in... see more
- 23 Hours Ago
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Hi All just taken on commercial premises and previous tenant had electricity disconnected and meter removed! Just wondering if anyone has had... see more
- 1 Day Ago
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The In House Display can't really handle the multi rate tariffs. It will always show the correct number of kWh but cannot show correct prices. This... see more
- 1 Day Ago
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No problems. Just reading all the bumpf and stuff on Next Drive.... Am I correct in saying that with Next Drive the customer meter that is inside... see more
- 1 Day Ago
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Good Morning @KenMavor 🙂 Thank you so much for the lovely feedback 💜 We really appreciate you taking the time to post this. I am glad to hear the... see more
- 1 Day Ago
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@DebF_EONNext My sons bought a flat 20 years ago that had the old style bulky storage heaters .The flat was very well insulated and didn't need a... see more
- 2 Days Ago
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Evening @KenMavor Awh it's so great to hear all went well with your smart installation 😊 and I am glad to hear we were all much of help! It's what... see more
- 2 Days Ago
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I don't have one of these set ups, but playing devil's advocate (who me - never!) what happens if a customer lives in a communication dead zone? ... see more
- 2 Days Ago
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