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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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26 days and counting and still no swap to Drive, CS tells me Eon Smart Meter Academy is looking at it whoever they are and no response from the DCC….... see more
- 7 Minutes Ago
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30replies
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Hey @Abacus123 It's been a while, just checking in to see how you got on with your smart meter exchange and if you managed to get it sorted? ... see more
- 30 Minutes Ago
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6replies
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Many thanks for your reply. There's some great info in there - I feel I've learnt more in the last 2 days than the last several years trying to deal... see more
- 35 Minutes Ago
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Thanks for your reply - I've attached 2 snippets of my statement. 1 for the standard meter and 1 for the heating boiler. If I go on-line and try to... see more
- 44 Minutes Ago
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Woohoo, my theory seems to have worked - they have just reduced my DD by £25 as the account has been in credit every month since adjusting my payment... see more
- 1 Hour Ago
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Good morning everyone! Lets welcome our newest members @MatthewGlymn @Scamp @IamKeef @gmb69 @Laddie @marktom @Haddo @Sarahchat @Dunks60... see more
- 1 Hour Ago
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276replies
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@retrotecchie I've been thinking about it. What they did was to accidentally set the dual rate meter to a single rate mode. It still kept the two... see more
- 2 Hours Ago
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@marktom Does the time switch show anything approximating the correct time? Does it actually run? Is the White meter also a two-rate meter? ... see more
- 10 Hours Ago
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10replies
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@EV7 You seem to have had the opposite problem to most folks. The majority of issues are when the meter records both rates correctly, but the ALC... see more
- 11 Hours Ago
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16replies
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@marktom OK. Can you post an image of the section of your bill showing the units consumed and price - but omitting ALL personal information? And... see more
- 11 Hours Ago
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10replies
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I thought this but recently found when changing tariff it not to be true. The meter can be set up to activate the 5th terminal from say 00:30 to... see more
- 11 Hours Ago
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16replies
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Hi @SRAPUBLEC Was this reset via the website or app? Did you try both? What device/devices, OS, and browser/app version are you using? I... see more
- 14 Hours Ago
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1replies
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The Tariff name is Next Flex - there's no mention of a commercial rate but that would certainly answer a few questions see more
- 15 Hours Ago
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Oh wow this is an oldie, just going through some old threads and thought I would bump this up in case anyone else fancies filling in the blanks here!... see more
- 15 Hours Ago
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4replies
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@marktom can you tell us the name of your tariff? is it conceivable that this is a business supply, rather than domestic? see more
- 16 Hours Ago
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10replies
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@marktom It's a straightforward job which the meter installer can do. see more
- 18 Hours Ago
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@Sofarnotahappybunny Hey, I appreciate this has been a while, did you get a chance to speak to Eon Solutions about this and have this resolved? ... see more
- 19 Hours Ago
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10replies
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Your energy supplier is responsible for replacing your electricity meter. see more
- 19 Hours Ago
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10replies
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Hi all, I currently take my power from another supplier but have solar panels and FIT with EON Next (it was how it was set up when I moved into my... see more
- 19 Hours Ago
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Many thanks for the reply. Yes I have 2 MPAN numbers - the black meter for the heating is 26.48p for both off peak and day rate which I find strange... see more
- 19 Hours Ago
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I appreciate this is an older post but I wanted to give you all an update just in case someone comes across this. We no longer use Facebook or... see more
- 20 Hours Ago
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7replies
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Hey @lambpie 👋 I appreciate this was posted a while back. Has there been any progress? It would be great if you could let us know what has been... see more
- 20 Hours Ago
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9replies
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So i requested a password reset and the email turned up within 10 seconds. So I hit the link and it says the link has expired ! Done another two... see more
- 21 Hours Ago
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@marktom That could easily be swapped for a five terminal meter which would solve all your problems. I suspect with your current setup you... see more
- 22 Hours Ago
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10replies
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Hey @purplepeace, how are you? 😁 Just wanted to check in with you to see how you got on? Did you manage to complete a SEG application to receive... see more
- 22 Hours Ago
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19replies
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I realise this is an old thread but just wanted to update in case someone comes across this - we no longer use Facebook or Twitter for contact... see more
- 22 Hours Ago
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4replies
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Hey @Stuart1985 🙂 I appreciate this was posted a while back. I wanted to check in with you to see how you were getting on with your new meter? Has... see more
- 23 Hours Ago
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7replies
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