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Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

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  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Insensitive Customer service
    I'll also add that prior to his death the account was fully up to date. see more
  • Insensitive Customer service
    Thank you. As you'll appreciate letters such as these are particularly distressing to grieving families. My issue with his final bill is that the... see more
  • Insensitive Customer service
    We get many fewer problems with the treatment of the bereaved than we used to but obviously there is still some way to go. Hopefully resolution here... see more
  • Insensitive Customer service
    @theunknowntech @JoeSoap@HannahD_EONNext @Tracy @Andy65@Han_EONNext @DebF_EONNext@Anasa_EONNext @meldrewreborn@Lee_EONNext @Mailman @WizzyWigg@M4rc... see more
  • Insensitive Customer service
    @Cat17 I’m sorry for your loss and the treatment you’re received. Most here are other customers like me, who try to assist. We’re not... see more
  • Reading the ihd
    @Andy65 the manual calculation is better, data from the gas meter is an approximation and reliant on tariff information being up to date. once... see more
  • Reading the ihd
    Hi @Clachan The problem is that the gas meter only sends a meter reading every 30 minutes so the 'Now' display on the IHD isn't much use. Also, if... see more
  • Insensitive Customer service
    Being sent a letter in response to being advised that a customer was deceased with the phrase 'sorry to hear you're leaving us' 'hope you're happy in... see more
  • EDMI ES-10B no longer recording consumption
    another one frozen smets2 at least a month.. I have provided the same meter readings like previous month see more
  • Reading the ihd
    @Clachan These links have more information about the Chameleon IHD: https://chameleontechnology.co.uk/inhomedisplayhelp/​​​​​​​... see more
  • Reading the ihd
    @WizzyWigg thanks to you and Debf that is the unit I have not very good I'm only interested in the Now part. The electric shows what you are... see more
  • Winter Support Scheme 2024
    @ThomasK this is why I came onto the forum see if anyone could shed any light . The first I heard was a lady who had just had £3200 debt wiped and... see more
  • Blank screen after a power cut.
    Hey @JACQSBAK Let's know how you get on and if there is anything else you need 😊 You can also check out How to contact E.ON Next for ways to... see more
  • A great big E.ON Next community welcome!
    Sunday 24th November 2024 Good Morning Community Members! Welcome to our Eon Next Community @Womble @Huggy @Edmundo @JACQSBAK @Steelman123... see more
  • Blank screen after a power cut.
    Thanks very much for the information provided, it has certainly put my mind at ease. It would be beneficial to customers if when calling EON,... see more
  • Overnight usage: can't be that high?
    Let us know how you get on @Edmundo, a few hundred watts extra over the same time period seems an odd amount to me. see more
  • Reading the ihd
    @Clachan This video is for the Chameleon IHD. https://m.youtube.com/watch?v=QxXpFj9Z9b8 As @DebF_EONNext said if you can tell us which IHD you... see more
  • Prepayment electric
    Wow! Thanks for the info. You are good! Maybe I have more on my key than I thought? Anyway, thanks again. Take care! see more
  • Reading the ihd
    Hey Clachan which IHD model do you have? We don't currently have any that scroll through the screens directly but it is potentially something we... see more