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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Neil54 can you supply the model of the meter(s) and the communication hub sitting atop the electric meter, which might enable a definitive... see more
- 19 Minutes Ago
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@Neil54 I'm pretty sure there aren't any meters with speech synthesis. But maybe there is a meter designed for accessibility which does, but I'd... see more
- 1 Hour Ago
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Hello Odd question here and ive searched the Internet for a answer. My elderly mother has a relatively new smart meter, which is working well I... see more
- 1 Hour Ago
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Morning Community How are we all? It's time again, join me in welcoming our amazing new members @Marie1601 @Kerry74 @ColeDurgin @JohnWilkinson... see more
- 2 Hours Ago
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@PhilipLactophobe Just milk by itself? I don't really drink much milk, any actually 🤣 see more
- 2 Hours Ago
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Morning @HelenaP_EONNext Supposedly had this tool in version 1.12.4368 14/01/2025. Unfortunately is still not obviously visible. 😞 I'm on a fixed DD.... see more
- 2 Hours Ago
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@WizzyWigg Great to hear!! Thank you for letting me know 😀 see more
- 2 Hours Ago
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Morning Lee. All sorted in this thread:... see more
- 3 Hours Ago
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@DebF_EONNext The offer has now ended but we'll be sure to share any other as soon as we here about them 😊 Would be great to know if anyone took... see more
- 4 Hours Ago
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@Mostafa Hey, have you managed to log in yet? I would say, uninstall the app and then reinstall, clearing your cookies and cache. Reset your... see more
- 4 Hours Ago
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@RW_FanofDeb you mean their income put them above the pension credit threshold and thus the winter fuel payment is denied them as well. Millions... see more
- 12 Hours Ago
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Hi Deb, I did send you a DM already as I have been trying to get assistance for my mother and father in law again, this year they are being helped... see more
- 14 Hours Ago
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@JoeSoap - Sorry for late reply, but Yeah, everything's been sorted 😁👍 Thanks once again. Much Blessings to you 🙏 see more
- 15 Hours Ago
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Evening community 👋 Just to make you all aware there's some planned maintenance on Smart Pay As You Go: Sunday 26th January from 07:00 - 09:00. ... see more
- 16 Hours Ago
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Hey @Bessyton, welcome to the community it's lovely to meet you! I'm sorry to hear that you've had so much trouble today getting help with your... see more
- 18 Hours Ago
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I reiterate what I wrote earlier in this thread- YOu NEED TO PRESS for the meter to be replaced as a matter of urgency. The meter is not functioning... see more
- 19 Hours Ago
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@HelenaP_EONNext Currently, I have had it confirmed that the electricity meter has a fault. So it's been passed on to the 'Smart team' But that's... see more
- 19 Hours Ago
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@Bessyton Keep trying the prepayment team on 0808 501 5200. see more
- 21 Hours Ago
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Hi @solidbond I've always used emails as I'm not a believer in social media platforms. I have found it is rare to get a quick response particularly... see more
- 22 Hours Ago
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We have had no power for over 24hrs. We have a key prepayment metre. We cant have a smart metre due to poor wifi. Have tried. My partner is diabetic.... see more
- 22 Hours Ago
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So it's now 3 days and still not even an acknowledgment from eonnext to my email - are they always this slow responding? I used to contact them via... see more
- 22 Hours Ago
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I have an irrational fear of milk unless it's in tea - gas and I could strike up an explosive conversation. see more
- 23 Hours Ago
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Hi @TimTheEnchanter 👋, Welcome to the Community! It looks as though a re-bill has been completed on the account, I have popped you a DM for your... see more
- 1 Day Ago
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Hi @fireplex 👋, hope you're good! Great advice from @WizzyWigg! Usually as soon as we receive the first payment for the direct debit, this takes 3-5... see more
- 1 Day Ago
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