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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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I'm still awaiting a bill, based on a calculated average historical usage. Eon came up with an annual usage figure of 1301.85 Kwh. They worked out an... see more
- 28 Minutes Ago
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@meldrewreborn Not a bad achievement. This will be a good post to link to when folks say they’re going to move elsewhere due to poor customer... see more
- 38 Minutes Ago
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@Sean12 @Milly_EONNEXT Perhaps you’d like to send a DM to @Sean12 to get account details. Somewhere along the way Eon Next have lost the plot... see more
- 42 Minutes Ago
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@Sean12 Might be worth contacting customer service by any means listed under Contact Us in the purple box at the bottom of this page to put it to... see more
- 43 Minutes Ago
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Hi all, this afternoon I received a very disturbing email from a company named Phillips & Cohen Associates, the email basically says that I am dead... see more
- 3 Hours Ago
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@geoffers What is technically possible is one thing, what is practical is quite another. Keeping things simple is generally a great idea. I... see more
- 7 Hours Ago
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Good Morning Community Members 😊 I hope everyone is enjoying the lovely weather 🌞 We would like to give our newest members a big warm welcome... see more
- 7 Hours Ago
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@geoffers You are right that the GUID can be paired by the engineer at installation time, but I have a feeling that old IHDs intended to work... see more
- 7 Hours Ago
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Not sure if that's actually the case... I know that using another IHD won't work with your existing meter unless it's been paired with it during... see more
- 7 Hours Ago
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@MarkBrighton In this thread the number is confirmed to be genuine. But communication by text is generally unreliable. ... see more
- 8 Hours Ago
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That sounds like an improvement. Apparently EDF came bottom of their list after a switch to a new billing system - I mentioned that I couldn't... see more
- 8 Hours Ago
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Hi all, this has been reported elsewhere as a spam/scam message and has been reported many times over the last couple of years from this 447507309093... see more
- 8 Hours Ago
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@pgcggray It’s going to be a hard nut to crack given that all now appears to be normal. It’s not clear if you have analysed the consumption in... see more
- 19 Hours Ago
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@DoctorMac without the full detail were unable to comment, although we’re supporting you all the way. Companies that cannot explain their... see more
- 21 Hours Ago
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Hi In April and May this year for a period of weeks, my electricity usage was high. There was a high usage overnight also. Nothing has changed... see more
- 22 Hours Ago
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@DoctorMac This is just an update to this thread. Still fighting with Eon Customer Services as they keep telling me that Back Billing does not... see more
- 1 Day Ago
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Good Morning Community members! A new week....which means new members 😊 Welcome to the Community @dee1983 @Leepatts @GenieS and @alerityhna... see more
- 1 Day Ago
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@gbhxu Competition drives innovation which lowers prices. Active customers who switch suppliers ( of any product ) get the benefits first.... see more
- 1 Day Ago
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@gbhxu if you use your own money rather than the money in the estate you’ll be OK. A smart meter isn’t an issue at all, it’s a matter between the... see more
- 1 Day Ago
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Thank you, lovely to meet you! I appreciate your support and condolences to you, I am sorry you've had to go through this 5 times. I look... see more
- 1 Day Ago
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Hiya @Russ64 - Hannah here 👋 Thanks for coming to The Community 🎉 @retrotecchie and @Mailman are absolutely right here, sometimes it can just... see more
- 1 Day Ago
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Still have a lovely dial meter Still live in the family home and my solicitor tells me I can't change anything until probate has been... see more
- 1 Day Ago
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Sod all the different tariffs There only needs to be one see more
- 1 Day Ago
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@Russ64 Yes take a manual reading as near as possible to midnight (evening of 30th June) but don't submit it until 1st July (late evening) would... see more
- 1 Day Ago
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@Russ64 I'd submit a manual reading to be on the safe side 👍 see more
- 1 Day Ago
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@retrotecchie Thanks for the quick reply. So on June 30, when the tariffs change will it take the readings automatically or should I still... see more
- 1 Day Ago
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@Russ64 Your account will only show the monthly billing reads. As it's not been a month, the first read won't have been taken yet. The account... see more
- 2 Days Ago
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Hi, I have had my newly installed Smart Meters (Electric and Gas) for a week and they are communicating with the IHD correctly. When I log into... see more
- 2 Days Ago
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Hey @Daddypine Sorry to read you have had an issue with your system, do you remember who installed it? We would always advise an MCS... see more
- 2 Days Ago
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@Lee_EONNext Hi Lee thanks for your email. Eon have confirmed my account and the start read is zero so I think I'm sorted. Many thanks ... see more
- 2 Days Ago
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@JoeSoap Let's not jinx it & you know who to come to 🤣 see more
- 2 Days Ago
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@meldrewreborn Not swerved your question at all, not something I would do. If I wasn't sure of the answer to something, I would tell you and find out... see more
- 2 Days Ago
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@retrotecchie 🤣 see more
- 2 Days Ago
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Hey Community 👋 I hope we've all had a great weekend! Let's all welcome our newest members @Daddypine @adeles @babathujka @Kikiki Thank you... see more
- 2 Days Ago
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@Lee_EONNext my bills are accurate and have been for over 50 years because I submit the readings. I note that you have swerved my question... see more
- 2 Days Ago
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Hey @Kerensa How are you? great to see you on the Community!! I've been a little busier than normal, hence the late reply. So....That's... see more
- 2 Days Ago
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Funny you should say that 🤔 Nah, all ok right now… I think 🤞 see more
- 2 Days Ago
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