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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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The accuracy is certainly showing to be reduced with manual reads. It's the typical customer that needs to be aware, Wethinks. 😉 see more
- 2 Hours Ago
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@WizzyWigg My EAC has been steadily falling since my famous freezer replacement, but progress has been slow in getting down to close to a rolling... see more
- 3 Hours Ago
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Heyy Everyone! 😊 With the fourth month now over, it brings us to May. May is the month of expectation, the month of wishes and the month of... see more
- 3 Hours Ago
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Good point @meldrewreborn there does seem to be some inconsistencies and it might be normal but as @Lee_EONNext said let's get it checked out and... see more
- 4 Hours Ago
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Hi @Anasa_EONNext and @RahilH_EONNext your updated link now works 🤓. Job well done. see more
- 4 Hours Ago
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Hello @WizzyWigg and @RahilH_EONNext the link has been updated and is working - not sure what happened! Let me know if you have any further issues... see more
- 4 Hours Ago
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Ha Ha. I will I think. I have gotten nowhere with Eon on this. The IHD is essentially working okay now but for the Electric I am getting a new... see more
- 4 Hours Ago
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@WizzyWigg Hi! I've clicked on the link and it seems to be loading okay on my end. I see this page (screenshot attached). Could you try again to see... see more
- 5 Hours Ago
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Hello @XL5 I've popped you a reply via DM 😁 see more
- 6 Hours Ago
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@meldrewreborn @Mailman Smart meter to DCC to supplier EAC is good, but Manual read to supplier to DCC/Data Interpreter, whatever, EAC fails... see more
- 8 Hours Ago
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The EAC for my electricity for December 23 has remained exactly the same through to April 24, via the intermediate months of January February and... see more
- 16 Hours Ago
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Same with me. Hmmm as an example on the statement issued1/02/24 Gas EAC was 6473 kWh and a month later on 01/03/24 it was the same figure in... see more
- 16 Hours Ago
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@Lee_EONNext Cheers Lee, I await your findings see more
- 17 Hours Ago
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@TAYLOROY Good news 👍 see more
- 17 Hours Ago
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Just checked back several months and the EAC for both fuels changes frequently. Occasionally stays the same for two months in a row. see more
- 17 Hours Ago
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@XL5 Understood, yes the reads become transposed, like you say end up being billed the wrong way around, which could be why it's playing havoc (not... see more
- 18 Hours Ago
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@as400 It generally depends on when meters are being fitted in your area as far as I know so a month doesn’t sound unrealistic to me. Please let... see more
- 18 Hours Ago
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Have jumped from BG to Eon to benefit from their EV tariff, but am being quoted a month wait for the all important necessary smart meter. ... see more
- 18 Hours Ago
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@meldrewreborn It's looking like there could be an issue arising, especially as there are a couple of threads now about eac, I will try and do some... see more
- 18 Hours Ago
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Evening Lee, Connor pm'd me and said he was looking into my EAC so it mirrors my actual usage as i have given monthly readings for 3 years without... see more
- 18 Hours Ago
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@XL5 Good Evening, Any update on this at all? Apologies ive not been in touch, ive been out of the office. see more
- 19 Hours Ago
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Methinks you are right. I've had reasonably good smart readings for electricity but my gas has been off and on dumb for 3 years, until Christmas... see more
- 19 Hours Ago
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@retrotecchie Mmmm this might suggest that EAC amendments are updated more regularly for smart meter readings than for manual reads (possibly... see more
- 19 Hours Ago
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@Mailman Not every month. But it certainly seems utterly unrelated to factual consumption in the same way as the EPC has no bearing on an actual... see more
- 20 Hours Ago
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