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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Lee_EONNext It was that number I called but after being in queue for ages it put me through to the generic helpdesk and they tried to put me... see more
- 30 Minutes Ago
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Evening Community 👋 Welcome to the latest visitors stopping by the community @Kazuko35X2 @barry097 @JerroldTho @Winston @gangreniop @Sylv1... see more
- 1 Hour Ago
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@Shaund You can get through to them directly on this number 0808 501 5218 - If you call the generic customer number, you will speak to someone who's... see more
- 1 Hour Ago
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@thedayofcondor missed appointment performance standards. Compensation.If we break any of these promises, we’ll pay you £30 compensation... see more
- 5 Hours Ago
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Well it is "never" rather than "late" - considering the engineer was supposed to come today 12-16, it is 16:05 and he did not show up yet. Not... see more
- 5 Hours Ago
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@Askinforafriend2024 First of all welcome. We understand your concern. But assuming there is an error somewhere in all this, the matter will... see more
- 5 Hours Ago
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Hello. Posting on behalf of a friend. She is with EON and she woken up to EON charging her over 2k for gas she hasn’t used and it has now... see more
- 6 Hours Ago
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Hiya @JohnS99 - Hannah here 😊 I've taken out the link from your thread so we don't confuse other members. You're so right - why did you get this?... see more
- 11 Hours Ago
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Whilst checking my online account today I received the message 'help us make things better by taking this survey' When I clicked on the link I was... see more
- 1 Day Ago
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@Ianb I think you will be best to speak to customer service about this. Contact details can be found in the purple section at the bottom of the... see more
- 1 Day Ago
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@Cav the most important thing to resolve first is which register, 1 or 2, is for daytime and which for off peak. This is not standard everywhere.... see more
- 1 Day Ago
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@Lee_EONNext no not yet unfortunately, Export switching is not easy! I was told by the SEG team to speak to Octopus, but they've referred me back to... see more
- 1 Day Ago
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@Lee_EONNext Thanks for your reply. I have tried to speak to them but was on the phone for 52minutes trying to get through. The Energy... see more
- 1 Day Ago
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Morning @Cav If you don't have chance to phone them then have a look at this post. It's worked for me over the years.... see more
- 1 Day Ago
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@Shaund Morning, You wouldn't lose out on Export during a switch or application. The switch, the old supplier would pay up to the switch... see more
- 1 Day Ago
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@asplindp Hey Any luck getting this sorted? Thanks see more
- 1 Day Ago
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@Andy65 no I haven't thank you for your reply I will ring and ask them to do that Thank you Cav see more
- 2 Days Ago
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@DebF_EONNext Thank you. Coincidentally (or maybe not) I received another email asking me to book an appointment, but when I clicked through it... see more
- 2 Days Ago
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Hi @Cav Have you asked Customer Services to push a tariff update through for you? If you have and it's still showing the wrong prices then you'll... see more
- 2 Days Ago
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@EDY thanks for confirming. The Next Secure Fixed 12m V10 has no internal exit fees so you could change tariff at a later date however it does still... see more
- 2 Days Ago
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8replies
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