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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@ALB23 I completely understand what you mean, although sometimes there can be intermittent issues that can cause the readings to not be updated on... see more
- 8 Minutes Ago
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@HelenaP_EONNext why would I need to provide a manual reading when I have a smart meter? Does that defeat the point in having one? see more
- 18 Minutes Ago
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@Kingl17 Welcome to the Community! 👋 When you received the bill, did this show the account in your name or was this showing as 'The Occupier' ? I... see more
- 33 Minutes Ago
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Good Morning Community, how are we all? Just wanted to say hello & welcome to our new members @Kingl17 @Jamie3410 @DaveyBentley24 @Kerensa... see more
- 39 Minutes Ago
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@ALB23 Welcome to the Community! 👋 When requesting a refund we need to ensure the account is fully billed up to date within 14 days of an actual... see more
- 1 Hour Ago
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'We've found something that needs your attention ...' ... 'Account Health Check - Change to Fixed Direct Debit' just appeared on my online dashboard... see more
- 2 Hours Ago
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@ALB23 Ah, right. You could try submitting a manual read of the meter(s) to bring the account bang up to date and then try again. The credit... see more
- 2 Hours Ago
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Hiya @jb2530 Hannah here 😊 thank you for coming to The Community! I completely understand the frustration here and thank you @JoeSoap and... see more
- 2 Hours Ago
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Morning @jb2530 - Hannah here 😊 Uh-huh! We're so sad to see you go! Pop me a DM and I can get that sorted for you 👽 see more
- 2 Hours Ago
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@jb2530 I just posted this, where someone's IHD had stopped working due to a power cut (there are many people who seem to get IHD connection... see more
- 3 Hours Ago
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@JoeSoap I have a smart meter, so I didn’t send any readings they’re taken automatically when they bill me. The £300 in credit was shown after my... see more
- 3 Hours Ago
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@ALB23 Was your account £300 in credit immediately after you submitted recent accurate meter readings? I only ask as I’m wondering if that... see more
- 4 Hours Ago
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My account was over £300 in credit, so I requested a refund by EON who initially said the refund request was accepted and a cheque should be sent to... see more
- 9 Hours Ago
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As your posts had been on the forum for over ten hours without any response I thought I would try to offer some advice. My apologies if I... see more
- 11 Hours Ago
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So they cannot claim only 100% renewable electricity is used by E ON customers We all use the same electricity from the National Grid which is... see more
- 11 Hours Ago
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i think im intelligent enough to have asked eonnext what to do and how to deal with the issue before commenting on this forum see more
- 11 Hours Ago
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how do i delete my community account see more
- 12 Hours Ago
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@jb2530 I would advise you leave the complaint open for now. It may or may not be the IHD at fault. Please see my answer to your similar post on... see more
- 12 Hours Ago
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