Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Can't make payments via the website
    Afternoon @Met Thanks for the reply. It's a long shot but have you tried my suggestions. There's a slim chance that there might be a rogue cookie... see more
  • Fit Meter Not Working
    @Shona You have asked this question elsewhere which will confuse things. See my answer by following the link below… ... see more
  • FIT Meter Not Working
    @Shona There is a FIT/SEG number you can call… 0808 501 5218 but probably best to contact customer service by any means listed in Contact... see more
  • Can't make payments via the website
    @ANN8619 Hey! I tried with a private browser which didn't work, but i then also tried with an alternative (Safari) which did. I've had a couple... see more
  • Can't make payments via the website
    @WizzyWigg Hey, Thanks for getting back to me to try and help! You can only make a payment when logged into your online account. I can log... see more
  • FIT Meter Not Working
    Hi, I think there must be a problem I tried to submit my reading today and noticed that the reading is exactly the same as the one i submitted on... see more
  • Can't make payments via the website
    Afternoon @Met Could I clarify things. Are you unable to log into your account or are you able to log in to your account but not make a payment? Try... see more
  • Fit Meter Not Working
    Hi, I went to submit a FIT reading today online, I noticed that the reading is the same as the one i submitted on 1st March 2024, who is... see more
  • Can't make payments via the website
    Hey, have you tried using a different browser? The leaflet printer at my workplace only works with Firefox. Browsers like Brave or Thorium often... see more
  • Can't make payments via the website
    I'm unable to make payments online via the portal when logging into my account. This happened last month too & I don't understand why? I've tried... see more
  • Meter verification
    @DebF_EONNext The system was installed in 2013 when I was with "npower" showing the meter details and serial number (certificate attached). In... see more
  • Meter verification
    @petportraits is it a FIT account you have or a SEG account? If it's FiT we would ask for a picture of your generation meter and your export meter... see more
  • Meter verification
    @petportraits Did you previously have FiT through another company or is this a new installation? If the former, you will have the number... see more
  • Meter verification
    @retrotecchie I've taken photographs from all angles and a video of the installation and submitted them all and there is definitely no number of... see more
  • Meter verification
    @petportraits Just photograph the whole front of the meter and send that. The serial number will be on there somewhere only they aren't usually... see more
  • Meter verification
    I have received a request to provide photographic evidence of my FIT meter serial number from e-on. There is no visible number on my meter and I have... see more
  • Economy 7
    @Connor_EONNext I rang them again and after few tried I managed to arrange for an engineer to come and her will decide what's need to be done. ... see more
  • Economy 7
    @Connor_EONNext I rang them again and after few tried I managed to arrange for an engineer to come and her will decide what's need to be done. ... see more