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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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That'll do. It was the EDMI Atlas Mk10 - the D suffix just means it has remote disconnect but it's not a smart meter in any way, shape or form. It... see more
- 16 Minutes Ago
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7replies
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@Mortimer That looks like an EDMI Atlas Mk10 polyphase meter which doesn't have any smart capability so how it sent readings to the previous... see more
- 3 Hours Ago
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7replies
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If this image shows, is it of any help? see more
- 5 Hours Ago
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7replies
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Hi @Mortimer Looks like you've 2 identical threads and @retrotecchie has replied the the following one ... see more
- 6 Hours Ago
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1replies
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@Sean12 It’s great that it’s been resolved, but it shouldn’t have got to the stage it did. It is totally unacceptable for the first contact to be... see more
- 7 Hours Ago
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6replies
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It makes no sense at all to me, If you export to the grid you will get paid for your export via the SEG scheme. That is completely separate from any... see more
- 8 Hours Ago
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7replies
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Hi, As an absolute idiot when it comes to electrics, I need some help. I have just had a 12 month bill for £12,500 from EON on a 3-phase supply.... see more
- 8 Hours Ago
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1replies
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@PipB 👍 - I'm by no means an expert, but this just seems the most logical answer to me. Hope you get a successful result see more
- 9 Hours Ago
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7replies
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709views
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I have old fashioned meters and always submit readings on the 1st and am billed to the last day of the month on those readings. Submitting on 30th... see more
- 11 Hours Ago
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4replies
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103views
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Thank you for the speedy reply. We are a business. We have two meters and tbh as I was paying the one by DD, I had not noticed that EON had not... see more
- 11 Hours Ago
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7replies
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@Mortimer Are you a domestic or a business customer? Why are you only getting 12 monthly bills? Are your meters smart or do you submit regular... see more
- 11 Hours Ago
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7replies
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@geoffers Thanks for the help, have gone back to see what can be done :) see more
- 11 Hours Ago
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7replies
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709views
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Hi, As an absolute idiot when it comes to electrics, I need some help. I have just had a 12 month bill for £12,500 from EON on a 3-phase supply. ... see more
- 12 Hours Ago
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7replies
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0thumbs up
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91views
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Hello Community Members 😊 Happy Wednesday! We are half way through the week and the sun is still shining 🌞 We have had lots of new members... see more
- 12 Hours Ago
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51replies
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17750views
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@DebF_EONNext it’s ok, we have resolved the issue last night via your WhatsApp see more
- 12 Hours Ago
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6replies
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187views
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Hi @Sean12, I'm very glad to hear you're still with us! Clearly there has been a bit of a mix up here. I wonder, were you the executor of your... see more
- 12 Hours Ago
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6replies
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@Mailman Yes, that makes perfect sense thanks.👍 see more
- 13 Hours Ago
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4replies
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Hi, just an update from the Energy Ombudsman about the back-billing rules as they see them. 1. If you are in credit they are really not for... see more
- 13 Hours Ago
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7replies
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@Tommysgirl If you need to submit a manual, I'd also be inclined to submit such readings just AFTER midnight if possible (so that the date... see more
- 13 Hours Ago
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4replies
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103views
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@pgcggray thank you for your comments. I have asked Eon for data and they have sent it to me. Like you say though it simply shows me the meter was... see more
- 14 Hours Ago
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2replies
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91views
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@WizzyWigg Thanks for the reminder 👍. I haven't had an email from them about the July price reductions yet, so I'll be keeping a close eye on ... see more
- 14 Hours Ago
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4replies
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103views
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Anyone with either old fashioned or non smart meters (including dumb smart meters) and on standard variable tariffs (Next Flex/Next Pledge), it's a... see more
- 14 Hours Ago
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4replies
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1thumbs up
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103views
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Thanks a lot for your replies, I think I have resolved the matter after a long live-chat. Apparently after paying my last bill in 2022 instead of... see more
- 14 Hours Ago
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6replies
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