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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Maybe something like this discussion might help ... see more
- 11 Hours Ago
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@Wilk I’m not very good with the techie stuff but I think Zigbee is what the home area network (HAN) uses for the meter to communicate with the... see more
- 14 Hours Ago
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Hello @clive1965 Have had any updates from the team? Have they looked into this for you? see more
- 15 Hours Ago
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Hello @KenNeedham, Connor here 👋 Have you spoken to an Energy Specialist? If so, what have they said? see more
- 16 Hours Ago
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Hello @Ianb, welcome to the community 👋 Did you manage to speak to one of the team? What did they say? It would be great to hear an update 😁 see more
- 17 Hours Ago
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Hello @Met 👋 I'm happy to see you were able to fix this. If you ever need anything else, pop back - don't be a stranger 😀 see more
- 17 Hours Ago
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Thank you both very much. I can’t pretend I understand any of the technical speak in the replies but I do appreciate the response ! I haven’t... see more
- 19 Hours Ago
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@DebF_EONNext It's blowing a gale here in Northumberland too, and rather chilly, more like late Autumn than Summer. All part of Climate Change... see more
- 19 Hours Ago
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Thank you both for your replies. I have been told that the back billing section have a backlog but it is now nearly 3 months since my initial query.... see more
- 20 Hours Ago
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@JoeSoap Thanks for the shout. @Wilk There is a possibility that the 2.4GHz ZigBee used by the IHD to communicate with the meter may... see more
- 20 Hours Ago
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Good morning everyone 👋 It's super windy here today 🌪 I'm expecting the wicked witch of the west and her flying monkeys to come blowing past! ... see more
- 20 Hours Ago
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@Wilk I'll tag @retrotecchie to have a look at this as he understands this stuff. see more
- 22 Hours Ago
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We had smart meters installed for the first time last week. Since then we have had endless connection problems with our WiFi, having never had any... see more
- 22 Hours Ago
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Given the 5 month battle I've been having to get my smart meter replaced, this may well be an offer I look ot take you up on. see more
- 1 Day Ago
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@molerat i had this with EDF. The amount they were suggesting was erroneous because they had updated their system and not transferred the... see more
- 1 Day Ago
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What is the point of the account showing a recommended monthly payment if you cannot lower the payment to that amount in the account - " Sorry, this... see more
- 1 Day Ago
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@HelenaP_EONNext Thank you. see more
- 1 Day Ago
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