-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
Agreed - but when so called smart meters or the communication links fail a good old fashioned meter reading is definitely a good idea. Not having a... see more
- 15 Hours Ago
-
7replies
-
1thumbs up
-
214views
-
@KenNeedham Hello ๐, I just thought id pop this thread here as it may provide you with a little extra information on how the direct debits are... see more
- 17 Hours Ago
-
3replies
-
0thumbs up
-
1396views
-
@Joh You're welcome! ๐ Have you received any further updates on this? If you are having issues with phoning and emailing, have you tried using... see more
- 19 Hours Ago
-
6replies
-
0thumbs up
-
1805views
-
@ALB23 I completely understand what you mean, although sometimes there can be intermittent issues that can cause the readings to not be updated on... see more
- 20 Hours Ago
-
7replies
-
0thumbs up
-
214views
-
@HelenaP_EONNext why would I need to provide a manual reading when I have a smart meter? Does that defeat the point in having one? see more
- 20 Hours Ago
-
7replies
-
0thumbs up
-
214views
-
@Kingl17 Welcome to the Community! ๐ When you received the bill, did this show the account in your name or was this showing as 'The Occupier' ? I... see more
- 20 Hours Ago
-
2replies
-
0thumbs up
-
95views
-
Good Morning Community, how are we all? Just wanted to say hello & welcome to our new members @Kingl17 @Jamie3410 @DaveyBentley24 @Kerensa... see more
- 20 Hours Ago
-
38replies
-
1thumbs up
-
3735views
-
@ALB23 Welcome to the Community! ๐ When requesting a refund we need to ensure the account is fully billed up to date within 14 days of an actual... see more
- 20 Hours Ago
-
7replies
-
0thumbs up
-
214views
-
'We've found something that needs your attention ...' ... 'Account Health Check - Change to Fixed Direct Debit' just appeared on my online dashboard... see more
- 22 Hours Ago
-
15replies
-
0thumbs up
-
2153views
-
@ALB23 Ah, right. You could try submitting a manual read of the meter(s) to bring the account bang up to date and then try again. The credit... see more
- 22 Hours Ago
-
7replies
-
1thumbs up
-
214views
-
Hiya @jb2530 Hannah here ๐ thank you for coming to The Community! I completely understand the frustration here and thank you @JoeSoap and... see more
- 22 Hours Ago
-
5replies
-
0thumbs up
-
195views
-
Morning @jb2530 - Hannah here ๐ Uh-huh! We're so sad to see you go! Pop me a DM and I can get that sorted for you ๐ฝ see more
- 22 Hours Ago
-
129replies
-
0thumbs up
-
99617views
-
@jb2530 I just posted this, where someone's IHD had stopped working due to a power cut (there are many people who seem to get IHD connection... see more
- 23 Hours Ago
-
5replies
-
1thumbs up
-
195views
-
@JoeSoap I have a smart meter, so I didnโt send any readings theyโre taken automatically when they bill me. The ยฃ300 in credit was shown after my... see more
- 23 Hours Ago
-
7replies
-
0thumbs up
-
214views
-
@ALB23 Was your account ยฃ300 in credit immediately after you submitted recent accurate meter readings? I only ask as Iโm wondering if that... see more
- 1 Day Ago
-
7replies
-
1thumbs up
-
214views
-
My account was over ยฃ300 in credit, so I requested a refund by EON who initially said the refund request was accepted and a cheque should be sent to... see more
- 1 Day Ago
-
7replies
-
0thumbs up
-
214views
-
As your posts had been on the forum for over ten hours without any response I thought I would try to offer some advice. My apologies if I... see more
- 1 Day Ago
-
5replies
-
2thumbs up
-
195views
-
So they cannot claim only 100% renewable electricity is used by E ON customers We all use the same electricity from the National Grid which is... see more
- 1 Day Ago
-
2replies
-
1thumbs up
-
1302views
-
i think im intelligent enough to have asked eonnext what to do and how to deal with the issue before commenting on this forum see more
- 1 Day Ago
-
5replies
-
0thumbs up
-
195views
-
how do i delete my community account โโโโโโโ see more
- 1 Day Ago
-
129replies
-
0thumbs up
-
99617views
-
@jb2530 I would advise you leave the complaint open for now. It may or may not be the IHD at fault. Please see my answer to your similar post on... see more
- 1 Day Ago
-
1replies
-
0thumbs up
-
82views
-
@jb2530 You could first try the suggestions in the replies to a similar question in the link belowโฆ ... see more
- 1 Day Ago
-
5replies
-
0thumbs up
-
195views
-
@DebF_EONNext We call those soft rolls or bread buns here in the North East. Perfect for a chip butty, or a bacon or ham and pease pudding... see more
- 1 Day Ago
-
38replies
-
2thumbs up
-
3735views
-
Yes, a ruggedised 'thin client' Windows CE tablet, made by Panasonic. see more
- 1 Day Ago
-
5replies
-
0thumbs up
-
191views
-
Well, they are out of luck. It's now June 2024 so the time period falls well outside the maximum 12 months back-billing period. If your account... see more
- 1 Day Ago
-
2replies
-
0thumbs up
-
95views
-
@PipB Iโm sure that your problem lies with the Global Unique Identifier (GUID) registration of your IHD with the comms hub (CH) having been lost... see more
- 1 Day Ago
-
5replies
-
0thumbs up
-
191views
-
Now we are talking๐๐๐๐. Got to have a really good pork pie with a good portion of jelly. Honeywell's in this next of the woods. see more
- 1 Day Ago
-
38replies
-
0thumbs up
-
3735views
-
Our village chippy does a wonderful Chip Barm Cake with red sauce ๐๐๐๐๐. see more
- 1 Day Ago
-
38replies
-
0thumbs up
-
3735views
-
A key component in the manufacture of a 'Wigan Wedge' ๐ see more
- 1 Day Ago
-
38replies
-
0thumbs up
-
3735views
No More Results
No Recent Activity