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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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both. I pay for what I use my smart meters are normally read on the 22nd of each month then eon next generate a duel fuel bill with a date that eon... see more
- 8 Minutes Ago
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I'm not sure whether you mean a variable tariff or that you pay by variable direct debit... or maybe both. I can see from your previous thread that... see more
- 31 Minutes Ago
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they tried to tell me i am getting 2 separate bills because i am on a variable bill tariff. this is a lie because i have always been on a variable... see more
- 50 Minutes Ago
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Best to phone Customer Services and speak to an advisor, and record your discussion. If that's difficult email would be a good alternative. At least... see more
- 50 Minutes Ago
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What have they told you? see more
- 58 Minutes Ago
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@JoeSoap i have tried they are telling me a load of rubbish on the facebook chat see more
- 1 Hour Ago
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@Gixerkarl You would need to contact customer service to get someone to look at this. See Contact Us in the purple box at the bottom of this page... see more
- 1 Hour Ago
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Can an agent please look into why 1 my smart meters are being read at different dates, 2 why i have just got 2 separate bills which has put me... see more
- 1 Hour Ago
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Exactly. Certainly not what is portrayed in the television advert 😉. see more
- 2 Hours Ago
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All that for a crappy device that is of limited value anyway. No wonder this country is going down the pan! see more
- 5 Hours Ago
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Afternoon @PaulS2024 . This is from HM Gov website. Principle 2: Once the IHD is confirmed as being missing or broken and cannot be repaired, a... see more
- 1 Day Ago
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As a matter of interest - do any of the companies offer a replacement IHD if you switch over to them? see more
- 1 Day Ago
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and there we have it. I have no way to make EON prove that they are not sending updates to the meter. I have to trust their assurance. Well EON... see more
- 1 Day Ago
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@retrotecchie I'm not so cynical as you on this one,, and would lean towards a temporary glitch rather than deliberate action. The supplier is... see more
- 1 Day Ago
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@meldrewreborn I still say the EAC is a bit of a waste of space other than for the suppliers to set higher levels of DD than are possibly... see more
- 1 Day Ago
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I can imagine that suppliers will be keen for the smart half hourly readings being continually fed into the EAC database if that means their half... see more
- 2 Days Ago
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I don't really understand why EOn thinks the IHD is faulty - it should communicate with the meter every 10 seconds and pick up all the information... see more
- 2 Days Ago
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I wonder how Eon will react to my request to prove that the meter is not getting a new tarrif update every day. For me, I think it is on them to... see more
- 2 Days Ago
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Best to contact customer service direct on this one using one of the methods in Contact Us in the purple section at the bottom of this page. see more
- 2 Days Ago
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