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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Afternoon @Met Thanks for the reply. It's a long shot but have you tried my suggestions. There's a slim chance that there might be a rogue cookie... see more
- 42 Minutes Ago
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@Shona You have asked this question elsewhere which will confuse things. See my answer by following the link below… ... see more
- 42 Minutes Ago
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@Shona There is a FIT/SEG number you can call… 0808 501 5218 but probably best to contact customer service by any means listed in Contact... see more
- 45 Minutes Ago
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@ANN8619 Hey! I tried with a private browser which didn't work, but i then also tried with an alternative (Safari) which did. I've had a couple... see more
- 52 Minutes Ago
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@WizzyWigg Hey, Thanks for getting back to me to try and help! You can only make a payment when logged into your online account. I can log... see more
- 1 Hour Ago
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Hi, I think there must be a problem I tried to submit my reading today and noticed that the reading is exactly the same as the one i submitted on... see more
- 1 Hour Ago
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Afternoon @Met Could I clarify things. Are you unable to log into your account or are you able to log in to your account but not make a payment? Try... see more
- 1 Hour Ago
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Hi, I went to submit a FIT reading today online, I noticed that the reading is the same as the one i submitted on 1st March 2024, who is... see more
- 1 Hour Ago
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Hey, have you tried using a different browser? The leaflet printer at my workplace only works with Firefox. Browsers like Brave or Thorium often... see more
- 2 Hours Ago
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I'm unable to make payments online via the portal when logging into my account. This happened last month too & I don't understand why? I've tried... see more
- 4 Hours Ago
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@DebF_EONNext The system was installed in 2013 when I was with "npower" showing the meter details and serial number (certificate attached). In... see more
- 5 Hours Ago
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@petportraits is it a FIT account you have or a SEG account? If it's FiT we would ask for a picture of your generation meter and your export meter... see more
- 5 Hours Ago
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@petportraits Did you previously have FiT through another company or is this a new installation? If the former, you will have the number... see more
- 5 Hours Ago
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@retrotecchie I've taken photographs from all angles and a video of the installation and submitted them all and there is definitely no number of... see more
- 6 Hours Ago
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@petportraits Just photograph the whole front of the meter and send that. The serial number will be on there somewhere only they aren't usually... see more
- 6 Hours Ago
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I have received a request to provide photographic evidence of my FIT meter serial number from e-on. There is no visible number on my meter and I have... see more
- 6 Hours Ago
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Hello @Shaund, Connor here 👋 Thank you for the update, I'm happy to see it was confirmed in the end see more
- 19 Hours Ago
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