Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Issue with meter saying inactive
    Afternoon @iliasbaf Does it say "Load Limit Inactive" by chance? If so have a look at this post :... see more
  • Issue with meter saying inactive
    Hello people, I am having this issue for weeks now. Eon changed my faulty meter months ago and a couple of weeks ago i realised that it says... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull Fair enough. It's still a shame that after all the time, effort and worry this has caused you, the standard grovelling message... see more
  • Outrageous 1st bill from smartmeter
    @JoeSoap Hi JoeSoap, I've had an apology so I guess that's their idea of compensation lol but to be fair I'm not that person after things. I just... see more
  • Outrageous 1st bill from smartmeter
    This is great news. In the end everything pointed to the meter not being at zero when it was installed and luckily it was able to have readings... see more
  • Outrageous 1st bill from smartmeter
    Morning @Mailman good point about the MSN. 👍 ​​​​​​​ see more
  • Account Access via VPN
    @DebF_EONNext Another way round this issue which would stop spammers posting in the boiler section is to redirect any posts from a newly created... see more
  • Outrageous 1st bill from smartmeter
    And that the correct MSN's are connected to the account as detailed above. The issue with me only surfaced on change of supplier (from Bulb to Eon... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull That is good news. One final thing you should also check is that the end meter read from the old meter is reflected in both its... see more
  • Outrageous 1st bill from smartmeter
    Thank you for your update. Very glad to hear that your problem has been resolved. You have highlighted that when new meters have been installed... see more
  • Outrageous 1st bill from smartmeter
    Success!! My brand 'new' smartmeter was actually installed with an opening balance of 1636kwh on it !!! Here's the WhatsApp reply from Eon just a... see more
  • EV Battery Life
    Good advice 👍 Lithium batteries in EV vehicles are no different from any other battery using lithium chemistry (power tools; e-bikes; phones;... see more
  • EV Battery Life
    Attached some info on EV battery life and charging. Hope it is of interest The life of an electric vehicle (EV) battery is commonly measured in... see more
  • Outrageous 1st bill from smartmeter
    @Mailman Hi ​​​​​​​after some hours of quite frankly unnecessary investigation I absolutely agree with you it's just trying to convince Eon if... see more
  • Outrageous 1st bill from smartmeter
    Something is clearly wrong with either the meter and/or your account because if the IHD is showing an average daily cost of £1.56, that reflects your... see more
  • Account Access via VPN
    @Mailman I completely get what you're saying it does seem a bit much, however a lot of "scammers" or bots will use VPN so it may be that it's easier... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull In addition to all the other suggestions, It might be helpful if you could show this first bill generated since the smart meter... see more
  • Account Access via VPN
    Not at all sure why barring VPN connections is better for data protection at all. From my end not being able to use VPN is worse for my data... see more
  • connection
    do you have to keep meters in house clear of clutter to recieve signals to top up see more