Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • EV Battery Life
    Good advice 👍 Lithium batteries in EV vehicles are no different from any other battery using lithium chemistry (power tools; e-bikes; phones;... see more
  • EV Battery Life
    Attached some info on EV battery life and charging. Hope it is of interest The life of an electric vehicle (EV) battery is commonly measured in... see more
  • Outrageous 1st bill from smartmeter
    @Mailman Hi ​​​​​​​after some hours of quite frankly unnecessary investigation I absolutely agree with you it's just trying to convince Eon if... see more
  • Outrageous 1st bill from smartmeter
    Something is clearly wrong with either the meter and/or your account because if the IHD is showing an average daily cost of £1.56, that reflects your... see more
  • Account Access via VPN
    @Mailman I completely get what you're saying it does seem a bit much, however a lot of "scammers" or bots will use VPN so it may be that it's easier... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull In addition to all the other suggestions, It might be helpful if you could show this first bill generated since the smart meter... see more
  • Account Access via VPN
    Not at all sure why barring VPN connections is better for data protection at all. From my end not being able to use VPN is worse for my data... see more
  • connection
    do you have to keep meters in house clear of clutter to recieve signals to top up see more
  • I can't put a meter reading in for my gas
    Hey @Matty 👋 Welcome to the Community! I can see you've posted over a week ago. Did you contact one of our Energy Specialists? Do you have an... see more
  • Signing up to Eon SEG
    @Lee_EONNext Hi, ive recently joined Eon on the Next Drive tariff. The day I transferred import I also requested to transfer my solar to Eon... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull Good idea from @meldrewreborn about downloading the Hildebrand Bright App to get a detailed view of your consumption from whenever... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull Is the smart meter actually communicating properly. If so the bright app should allow you get half hourly readings back to the... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull On your last bill, did it show the new meter as starting from zero, and did they take an accurate read from the old meter when it... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull Hi thanks for replies. IHD showing £1.56 usage per day average, and the reading of 1710kwh today matches the meter itself. ... see more
  • Outrageous 1st bill from smartmeter
    I assume changing the meter is the only new variable you introduced? My neighbour's bills doubled when he introduced Phillips Hue into his home. They... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull Do you have an In-Home Display (IHD)? If so, have you noticed it showing a daily usage of around £20 every day? You could start... see more
  • Outrageous 1st bill from smartmeter
    @davidfromhull Your IHD is showing an extremely high figure, but can you get a reading from the actual electricity meter itself? Your... see more
  • Outrageous 1st bill from smartmeter
    Hi all, has this come up before anyone please? I have been with Eon over 3 years now, always providing accurate meter readings each month which... see more
  • Account Access via VPN
    @Mailman it's just our security settings they are high as it ensures that our customer data is protected 😊 I've had 2 emails in the past week... see more
  • A great big E.ON Next community welcome!
    Good Morning folks 🤗 It's beautiful and sunny here in Scotland today, after what felt like 2 years worth of rain in 2 days! It's that time... see more
  • Switching to Eon
    Hi @ANN8619 My opinion is that with a lot of companies these days, it depends on who you get through to and how good their actual knowledge is... see more
  • Switching to Eon
    Thank you both for your feedback. I'm not too fussy as a customer, so I might give E.ON a try. see more
  • Switching to Eon
    @ANN8619 I've been with Eon Next since October 2021 and have had little in the way of issues since I joined. Even phoning (at various times of... see more
  • A great big E.ON Next community welcome!
    That's very kind of you to say, thank you :) Have a lovely weekend! see more
  • A great big E.ON Next community welcome!
    Hey @ANN8619 👋 It's so lovely to have you here! Thank you for joining our Community 🤗 How're you finding it so far? It's amazing to see how... see more
  • Switching to Eon
    Plus points: if you run an EV the Next Drive is a good tariff My experience of Cust Services is just about OK, but judging by some people's... see more
  • Boiler replacement under the government ECO scheme ?
    Energy Company Obligation essentially requires energy companies to fund energy-efficient upgrades in homes. While it targets low-income individuals,... see more
  • Air source heat pumps in winter: Busting the myth
    Just browsing around the forum. Granted, it's May, so not entirely relevant 😂, but I've been following this guy for a while, and perhaps it will be... see more
  • Switching to Eon
    Hi, I'm fed up with my current energy supplier (waaaaay too many back-and-forth calls with customer service over a simple issue 😑) and thought I'd... see more
  • Economy 7
    This is useful. I wanted to switch to Economy 7 and was brushed off on the phone by my energy supplier. I shall give it another try! see more
  • A great big E.ON Next community welcome!
    Hi, a newbie here, just dropping in to say hi :D see more
  • Account Access via VPN
    No use at tech, seems not easy on Bitdefender see more
  • Account Access via VPN
    I use Bitdefender Free AV + Surfshark (if I feel I need to). The only way round it (logging in to Eon Next) is to disable surfshark and then... see more
  • Account Access via VPN
    My water company doesn't like VPNs and isn't madly keen on password managers either. see more
  • Account Access via VPN
    @Mailman I cannot get onto my account at all now I use Bitdefender plus VPN, all the banks, building societies, water companies. broadband, phone... see more