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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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I'm unable to make payments online via the portal when logging into my account. This happened last month too & I don't understand why? I've tried... see more
- 20 Minutes Ago
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@DebF_EONNext The system was installed in 2013 when I was with "npower" showing the meter details and serial number (certificate attached). In... see more
- 29 Minutes Ago
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@petportraits is it a FIT account you have or a SEG account? If it's FiT we would ask for a picture of your generation meter and your export meter... see more
- 1 Hour Ago
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@petportraits Did you previously have FiT through another company or is this a new installation? If the former, you will have the number... see more
- 1 Hour Ago
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@retrotecchie I've taken photographs from all angles and a video of the installation and submitted them all and there is definitely no number of... see more
- 1 Hour Ago
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@petportraits Just photograph the whole front of the meter and send that. The serial number will be on there somewhere only they aren't usually... see more
- 1 Hour Ago
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I have received a request to provide photographic evidence of my FIT meter serial number from e-on. There is no visible number on my meter and I have... see more
- 1 Hour Ago
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Hello @Shaund, Connor here 👋 Thank you for the update, I'm happy to see it was confirmed in the end see more
- 15 Hours Ago
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Hey @roniperi 👋 Did you manage to get your meters sorted for your tenants, hopefully it all went smoothly? see more
- 15 Hours Ago
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Hello @taffy51 😁, Have you managed to talk to one of our Energy specialists? what have they advised? see more
- 15 Hours Ago
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@PardSahota You may have given a correct reading today but the last three months readings would have been estimated. Now you are caught up, your... see more
- 16 Hours Ago
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@PardSahota Would you be inclined to show the meter readings from your account like you did in 2023? see more
- 16 Hours Ago
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Hello @mashup, Welcome to the community 😁 I just wanted to check if you had any updates for us? Has your meter started working as normal? see more
- 17 Hours Ago
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@Mailman smart meter stopped pulling meter readings for 103 days so the whole account is in a big mess it seems despite me giving the correct reading... see more
- 18 Hours Ago
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@PardSahota As another one of the public who browse here, I'd suggest that you upload the last 2 statements and meter read history details (with... see more
- 18 Hours Ago
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Hello @Cav 👋Do you have any updates for us? Did you manage to speak to an Energy specialist? see more
- 19 Hours Ago
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@P962c Some great information, thank you for sharing 😀 see more
- 19 Hours Ago
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@PardSahota I would suggest you contact customer service and ask for your account to be put on hold so that you are not billed until they sort... see more
- 20 Hours Ago
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