Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Ampy Type 5196A error code/ 3000% increase
    @retrotecchie thanks i have removed L2 and L3 from the isolator and isolated L1 and the light still flashes where the one on L3 is just constant. see more
  • Ampy Type 5196A error code/ 3000% increase
    @Woodend Sounds like something is drawing power on L2 as the led is flashing rapidly. Isolate everything downstream of the meter and then see... see more
  • Ampy Type 5196A error code/ 3000% increase
    Can anyone help as EON have no idea, I have a meter that flashes blank, then error code A-60C, then a reading or did originally flash this. Then a... see more
  • EV Tariff
    Download the EOn app (even better is the Bright app as well) - if you can see your hourly usage your meters are fully functional so you should get... see more
  • Unable to change address
    Thanks @JoeSoap Have done that today, will wait for the feedback see more
  • Unable to change address
    Thank you @DebF_EONNext i have re asked CS directly if they will again look at the address change, I would have thought it should be straight... see more
  • EV Tariff
    Great idea. You can always check if your meters are connected to the DCC is to use this link: https://smartmetercheck.citizensadvice.org.uk/... see more
  • EV Tariff
    ​​​​​​​Wow! 6 weeks?...I will quiz the installation team on that tomorrow. see more
  • EV Tariff
    @as400 Smart Meters can take up to 6 weeks to become fully functional and connect to the DCC (Data Communication Centre). see more
  • EV Tariff
    Have just transferred to e-on from British Gas and am getting a smart meter fitted tomorrow. How long after that can I transfer to the low cost EV... see more
  • Smart View 2 - Can't turn it off
    @emma123456 ​​​​​​​So if you leave the batteries in how long does it last?...a year? see more
  • Internal Switching Fee (no Exit Fee tariff)
    Evening everyone. Just a quick note so as not to cause any confusion. Some of our historical tariffs DO still have exit fees. If when you try... see more
  • Commercial meter in domestic property
    Great advice @retrotecchie ​​​​​​​@Tnewberry79 out of curiosity did is this for business purposes or is the property 100% residential? I just ask... see more
  • MY EAC hasn't changed in 4 months.
    Hmmm interesting thread @meldrewreborn. At one point the DC was only updating the EAC once every quarter a few years back when we were migrating... see more
  • Unable to change address
    Ooh @clive1965 this doesn't sound right at all. This could be an issue with a crossed meter or it could be that your account just needs updated on... see more
  • 2 separate bills again
    I think @Lee_EONNext is around this afternoon so all I can do is see if he can offer his thoughts on this. see more
  • 2 separate bills again
    Would you consider having a fixed monthly DD so that you know the same amount will come out of your account on the same day (or shortly afterwards)... see more