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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Agreed - but when so called smart meters or the communication links fail a good old fashioned meter reading is definitely a good idea. Not having a... see more
- 22 Hours Ago
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@KenNeedham Hello 👋, I just thought id pop this thread here as it may provide you with a little extra information on how the direct debits are... see more
- 1 Day Ago
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@Joh You're welcome! 😊 Have you received any further updates on this? If you are having issues with phoning and emailing, have you tried using... see more
- 1 Day Ago
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@ALB23 I completely understand what you mean, although sometimes there can be intermittent issues that can cause the readings to not be updated on... see more
- 1 Day Ago
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@HelenaP_EONNext why would I need to provide a manual reading when I have a smart meter? Does that defeat the point in having one? see more
- 1 Day Ago
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@Kingl17 Welcome to the Community! 👋 When you received the bill, did this show the account in your name or was this showing as 'The Occupier' ? I... see more
- 1 Day Ago
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Good Morning Community, how are we all? Just wanted to say hello & welcome to our new members @Kingl17 @Jamie3410 @DaveyBentley24 @Kerensa... see more
- 1 Day Ago
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@ALB23 Welcome to the Community! 👋 When requesting a refund we need to ensure the account is fully billed up to date within 14 days of an actual... see more
- 1 Day Ago
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'We've found something that needs your attention ...' ... 'Account Health Check - Change to Fixed Direct Debit' just appeared on my online dashboard... see more
- 1 Day Ago
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@ALB23 Ah, right. You could try submitting a manual read of the meter(s) to bring the account bang up to date and then try again. The credit... see more
- 1 Day Ago
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Hiya @jb2530 Hannah here 😊 thank you for coming to The Community! I completely understand the frustration here and thank you @JoeSoap and... see more
- 1 Day Ago
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Morning @jb2530 - Hannah here 😊 Uh-huh! We're so sad to see you go! Pop me a DM and I can get that sorted for you 👽 see more
- 1 Day Ago
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@jb2530 I just posted this, where someone's IHD had stopped working due to a power cut (there are many people who seem to get IHD connection... see more
- 1 Day Ago
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@JoeSoap I have a smart meter, so I didn’t send any readings they’re taken automatically when they bill me. The £300 in credit was shown after my... see more
- 1 Day Ago
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@ALB23 Was your account £300 in credit immediately after you submitted recent accurate meter readings? I only ask as I’m wondering if that... see more
- 1 Day Ago
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My account was over £300 in credit, so I requested a refund by EON who initially said the refund request was accepted and a cheque should be sent to... see more
- 1 Day Ago
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As your posts had been on the forum for over ten hours without any response I thought I would try to offer some advice. My apologies if I... see more
- 1 Day Ago
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So they cannot claim only 100% renewable electricity is used by E ON customers We all use the same electricity from the National Grid which is... see more
- 1 Day Ago
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i think im intelligent enough to have asked eonnext what to do and how to deal with the issue before commenting on this forum see more
- 1 Day Ago
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how do i delete my community account see more
- 1 Day Ago
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@jb2530 I would advise you leave the complaint open for now. It may or may not be the IHD at fault. Please see my answer to your similar post on... see more
- 1 Day Ago
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@jb2530 You could first try the suggestions in the replies to a similar question in the link below… ... see more
- 1 Day Ago
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@DebF_EONNext We call those soft rolls or bread buns here in the North East. Perfect for a chip butty, or a bacon or ham and pease pudding... see more
- 1 Day Ago
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Yes, a ruggedised 'thin client' Windows CE tablet, made by Panasonic. see more
- 1 Day Ago
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Well, they are out of luck. It's now June 2024 so the time period falls well outside the maximum 12 months back-billing period. If your account... see more
- 1 Day Ago
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@PipB I’m sure that your problem lies with the Global Unique Identifier (GUID) registration of your IHD with the comms hub (CH) having been lost... see more
- 1 Day Ago
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Now we are talking😋😋😋😋. Got to have a really good pork pie with a good portion of jelly. Honeywell's in this next of the woods. see more
- 1 Day Ago
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Our village chippy does a wonderful Chip Barm Cake with red sauce 😋😋😋😋😋. see more
- 1 Day Ago
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A key component in the manufacture of a 'Wigan Wedge' 😋 see more
- 1 Day Ago
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Hi all, Im trying to see what else I can do. I moved out of a flat in September 2022, I informed EON that I was moving out, same with all the... see more
- 1 Day Ago
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@retrotecchie I would call it a roll but I think a bap is an acceptable answer too 😆 see more
- 1 Day Ago
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I will never understand this it's like calling a jaffa cake a biscuit 😂 see more
- 1 Day Ago
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@DebF_EONNext Barm cakes here in 🌹County see more
- 1 Day Ago
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@DebF_EONNext They are rholyn bara. Or baps. see more
- 1 Day Ago
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Hi everyone 👋 It's a bit chilly here this evening! I hope everyone is keeping cosy?! Just a quick one to welcome our newest community visitors... see more
- 1 Day Ago
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Hello everyone! 👋 Now we are at the start of June, let's take a look back and celebrate our Community with our May Highlights! 🌼 There have... see more
- 1 Day Ago
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@PipB If you still have problems then pop back with all your info on what type of meters, IHD, and comms hub you have. Also the status of the HAN and... see more
- 1 Day Ago
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