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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Han_EONNext DM sent, thanks see more
- 59 Minutes Ago
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No worries @PardSahota pop me a DM with your account details and I can have a look for you 😊 see more
- 1 Hour Ago
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@Han_EONNext hi, I'm not in contact with them any longer. Is there a chance you can look into it? Earlier I was told the complaint handler... see more
- 1 Hour Ago
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@WizzyWigg thanks, thats very helpful. much appreciated. Just need the eon employees to sort this out see more
- 1 Hour Ago
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Hiya @PardSahota Hannah here 😊 Thank you @retrotecchie for the tag! I'm sorry it's been such a long standing problem and it's come back to... see more
- 1 Hour Ago
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@PardSahota Going on those figures this might be helpful. see more
- 1 Hour Ago
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29replies
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I'll tag @Han_EONNext for you and ask if she can take a look at the account for you. The two legitimate reads in Jan and Feb look perfectly valid... see more
- 2 Hours Ago
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Much appreciated see more
- 3 Hours Ago
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@Andy65 thanks for your reply, I'm honestly getting a headache trying to deal with these people. The billing department seems to be useless.... see more
- 3 Hours Ago
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@PardSahota The 3 statements that you have shown (for electricity) now need to be cancelled themselves and re-issued using the following meter... see more
- 3 Hours Ago
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@dan53 Do you have credit meters or Pay As You Go? If they are standard credit meters, you cannot top up at a Post Office. What you can do is... see more
- 3 Hours Ago
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I am paying a variable amount by direct debit monthly. I would like to occassionally top up with cash at the post office. Last time I took a printed... see more
- 4 Hours Ago
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Hi @PardSahota There's the error on 18th Feb 2024, a 'Final Reading'. I can't be certain but I would think that this 'Final Reading' has been... see more
- 6 Hours Ago
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@Mailman this is the most recent breakdown - on 18th feb they meter has sent them a completely different value. see more
- 7 Hours Ago
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@PardSahota Are those readings gas or electricity? If they are gas then they will be cubic metres, not units. And is that £950 just for gas... see more
- 10 Hours Ago
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@PardSahota Thank you for sharing the meter reads. But without seeing statement(s) as per my previous post very difficult to make an informed... see more
- 14 Hours Ago
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@jcamposgranado these morons went through my account fully in april 2023 because of the same issue. since then ive cleared balance monthly. I shall... see more
- 14 Hours Ago
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@retrotecchie they closed the complaint without even telling me anything or updating me on their calculations. i used 600 units in that period as... see more
- 15 Hours Ago
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@Mailman Struggling to understand how 600 units amount to over £950 balance was fully cleared at the end of feb. see more
- 15 Hours Ago
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29replies
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@Mailman Thanks for the advice. I'll try that.👍 see more
- 18 Hours Ago
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8replies
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